# Jira: Custom Fields loses values after submission on Issue Create Screen

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-20 21:48 UTC · Resolved: 2025-11-20 21:48 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://jira-software.status.atlassian.com/incidents/7bzfkytx11c7](https://jira-software.status.atlassian.com/incidents/7bzfkytx11c7)
- [Company: Jira](https://rewindex.com/company/jira.md)

## Timeline of updates

- **resolved** 2025-11-20 21:48 UTC: On 20 November 2025, affected Jira users may have experienced some service disruption for Forge custom fields on Jira issue create. The issue has now been resolved, and the service is operating normally for all affected customers.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/jira/incidents/7bzfkytx11c7 · Markdown: https://rewindex.com/company/jira/incidents/7bzfkytx11c7.md · JSON: https://rewindex.com/api/v1/companies/jira/incidents/7bzfkytx11c7 · Generated 2026-10-18T10:39:34.594Z