Jira: Groups are not clickable from Groups Page in Atlassian Administration
Affected components: Purchasing & LicensingMobileMarketplaceAutomation for JiraCreate and editSignupViewing contentAdministrationSearchAuthentication and User ManagementNotifications
Timeline of updates
- investigating
Org Admins are unable to click on any group from Groups page in Atlassian administration (admin.atlassian.com). Admins are unable to adding/removing users and app access from the groups while accessing from admin.atlassian.com.
We are currently investigating the problem. Next update will be shared in 60 mins or sooner.
- monitoring
We have identified the root cause, and fix has been rolled out to mitigate the problem. We are monitoring the progress.
- resolved
We have implemented the fix and the group page in the Admin Hub is now functioning as expected.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
179d58305255d746…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Jira, started 2026-02-18 10:57 UTC, resolved after 33 min, 3 update(s).
- Title
- Groups are not clickable from Groups Page in Atlassian Administration
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/incidents/2ncm1y5j4vs2
Jira profileRecent Jira incidentsAll outages on February 18, 2026Jira in February 2026MarkdownJSON