Plivo: Voice calls are impacted due to infrastructure issue in US region.
Affected components: Client Calls (Browser & Mobile)Voice API - Client Calls (Browser & Mobile)SIP TrunkingZentrunk - SIP Trunking - SIP TrunkingPSTN CallsVoice API - PSTN Calls
Timeline of updates
- investigating
Please be advised that voice calls in the US region are currently being impacted by an infrastructure issue. We are investigating the matter alongside our infrastructure partner to resolve this as quickly as possible. We will provide further updates as they become available.
- investigating
We are continuing to investigate this issue.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).