# Plivo: Voice calls are impacted due to infrastructure issue in US region.

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-09 14:59 UTC · Resolved: 2026-02-09 15:59 UTC · Duration: 1.0 h
- Updates: 4 · Affected components: Client Calls (Browser & Mobile), Voice API - Client Calls (Browser & Mobile), SIP Trunking, Zentrunk - SIP Trunking - SIP Trunking, PSTN Calls, Voice API - PSTN Calls
- [Vendor status page: https://stspg.io/h1q72fnhj5ml](https://stspg.io/h1q72fnhj5ml)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **investigating** 2026-02-09 14:59 UTC: Please be advised that voice calls in the US region are currently being impacted by an infrastructure issue. We are investigating the matter alongside our infrastructure partner to resolve this as quickly as possible. We will provide further updates as they become available.
- **investigating** 2026-02-09 15:14 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-02-09 15:41 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-02-09 15:59 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/plivo/incidents/86yzvvc6718y · Markdown: https://rewindex.com/company/plivo/incidents/86yzvvc6718y.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/86yzvvc6718y · Generated 2026-10-20T00:52:29.332Z