Plivo: Intermittent Message Failures

No impact listedStatus: resolvedStarted 2025-10-29 14:33 UTCResolved 2025-10-29 14:33 UTC (0 min)1 updatestspg.io

Affected components: Messaging API - SMS APISMS APIMessaging API - Verify APIVerify API

Timeline of updates

resolved2025-10-29 14:33 UTC
We experienced intermittent SMS message failures between 13:50 UTC and 13:59 UTC on 29th Oct 2025 due to an underlying infrastructure failure. The issue was auto-recovered, and all systems have since stabilized. Message processing has fully recovered, and the platform is operating normally. Incident Start Time: 29th Oct 2025 13:50 UTC Incident End Time: 29th Oct 2025 13:59 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).