Plivo: Failures to retrieve CDRs in India Region
Affected components: CDR (Call Detail Records)Voice API - CDR (Call Detail Records)RecordingsVoice API - Recordings
Timeline of updates
- investigating
Dear Valued Customer, We are observing failures to retrieve CDR and recordings. All other services are operating normally. Our engineers are actively working to resolve the issue and restore service. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).