ChangesPlivoOutbound call failures in India region for 160 series
Plivo: Critical incident: Outbound call failures in India region for 160 series
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Plivo removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Outbound call failures in India region for 160 series
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After: critical
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After: resolved
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After: 2026-02-05 08:39 UTC
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After: 2026-02-05 13:01 UTC
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After: PSTN Calls, Voice API - PSTN Calls
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After: Dear Valued Customer,
We are observing outbound call failures in the India region. Calls originating from 160 Caller IDs are impacted. All other services are operating normally.
Our engineers are actively working to resolve the issue and restore service.
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After: The carrier has implemented a fix. Calls are working as expected. We are currently monitoring.
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After: We are observing outbound call failures in the India region. Calls originating from 160 Caller IDs are impacted. We are currently investigating.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Thursday, February 5
1 incident change
- CriticalCritical incident
Outbound call failures in India region for 160 seriesthis change