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Plivo: Call failures towards India

No impact listedStatus: resolvedStarted Resolved (11 h)4 updatesstspg.io (opens in new tab)

Affected components: PSTN CallsVoice API - PSTN CallsREST APIs and XMLVoice API - REST APIs and XML

Timeline of updates

  1. investigating

    Dear Valued Customer, We are observing outbound call failures in the India region. Our team is investigating the issue.

  2. identified

    We have identified the issue with our cloud service provider. Our team is working closely with them to resolve the issue, and we will provide another update as soon as more information becomes available.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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