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Plivo: Intermittent Call failures towards India

No impact listedStatus: resolvedStarted Resolved (3.2 h)3 updatesstspg.io (opens in new tab)

Affected components: PSTN CallsVoice API - PSTN CallsREST APIs and XMLVoice API - REST APIs and XML

Timeline of updates

  1. investigating

    Dear Valued Customers, We are currently observing intermittent call failures affecting both inbound and outbound calls to India. Our team is actively working with our carrier partner to identify the root cause and restore service as quickly as possible. We will provide our next update within the next 30 minutes.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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