Search

Companies / Deepgram / incidents

Deepgram: [Deepgram API] Elevated Batch Error Rates: 400 error code responses

Impact: minorStatus: resolvedStarted Resolved (23 h)7 updatesSource: stspg.io (opens in new tab)

Affected components: Deepgram Public API (api.deepgram.com) - TTS APITTS APIBatch APIDeepgram Public API (api.deepgram.com) - Batch APIDeepgram Public API (api.deepgram.com) - Streaming APIStreaming API

Timeline of updates

  1. investigating

    We are currently investigating an issue where some batch requests are returning 400 errors due to remote content download errors. Retrying the request one or more times often succeeds.

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. monitoring

    We are continuing to monitor for any further issues.

  5. investigating

    We are continuing to investigate an issue. STT batch requests may have returned 5xx errors, and some STT websockets may have experienced high latency, starting at 16:03 UTC.

  6. monitoring

    A fix has been implemented and traffic has returned to normal. We are monitoring the results.

  7. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Deepgram profile · Recent Deepgram incidents · Markdown · JSON