Deepgram: Outbound networking issues affecting STT fetch requests and callbacks, Dashboard API requests, and Voice Agent 3rd party providers
Affected components: Batch APIDeepgram Public API (api.deepgram.com) - Batch APIDeepgram Public API (api.deepgram.com) - Voice Agent APIVoice Agent APIDeepgram Public API (api.deepgram.com) - Streaming APIStreaming API
Timeline of updates
- resolved
A small number of customers experienced disruptions to STT fetch requests, callbacks, and third-party providers within Voice Agent, as well as 503 errors on API calls for usage lookups and token creation. The majority of customers were unaffected.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
2b83187a90ef2260…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Deepgram, started 2026-04-27 14:14 UTC, resolved after 0 min, 1 update(s).
- Title
- Outbound networking issues affecting STT fetch requests and callbacks, Dashboard API requests, and Voice Agent 3rd party providers
- Vendor
- Deepgram
- Date
- URL
- https://rewindex.com/company/deepgram/incidents/sgjmxgnt8fhd
Deepgram profileRecent Deepgram incidentsAll outages on April 27, 2026Deepgram in April 2026MarkdownJSON