Deepgram: Elevated 5xx Errors
Affected components: - Batch APIDeepgram Public API - api.deepgram.com - DG Whisper Cloud - Streaming API - TTS API - Voice Agent API - Voice Agent API: Downstream Providers
Timeline of updates
- investigating
We are currently investigating elevated 5xx errors with authentication services at one of our datacenters.
- investigating
We are continuing to investigate this issue.
- monitoring
We have identified the issue & are monitoring the solution.
- resolved
Between 16:00 and 17:09 UTC on October 22, some API requests returned 5xx errors because of an issue with authentication services at one of our datacenters. This incident is resolved. All systems are operational.
Changes Rewindex caught on this incident
- Major incident: Elevated 5xx Errors
- Incident updated: Elevated 5xx Errors
- Incident updated: Elevated 5xx Errors
- Incident updated: Elevated 5xx Errors
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
f3658f9c59be1bf9…Version 2 captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
48a99f70f6c79623…Version 3 captured
In the 2026-10-22 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
37109eea96d9aa2f…Version 4 captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
5194480e0c6e873c…
Impact, status and times are the vendor’s own, as last archived. View on status.deepgram.com (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by Deepgram, started 2026-10-22 17:06 UTC, resolved after 18 h, 4 update(s); edited after publishing.
- Title
- Elevated 5xx Errors
- Vendor
- Deepgram
- Date
- URL
- https://rewindex.com/company/deepgram/incidents/jw678tkh271j
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