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Deepgram: Intermittent Connectivity Issues Due to AWS US-WEST-2 Infrastructure Event

No impact listedStatus: resolvedStarted Resolved (4 min)2 updatesstspg.io (opens in new tab)

Timeline of updates

  1. investigating

    Between approximately 10:55 and 12:00 UTC on July 24, an upstream infrastructure issue in AWS's US-WEST-2 region caused intermittent connectivity problems that may have affected Deepgram services and customer infrastructure — including elevated errors, connection timeouts, and failures fetching remotely hosted media for some requests.

    The underlying cause was an AWS networking issue affecting routing to the US-WEST-2 region. AWS applied mitigations and fully restored connectivity by ~12:00 UTC. We have confirmed recovery and are continuing to monitor.

    Details on the underlying AWS event are available on the AWS Health status page: https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-west-2::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_83A36_24C89B493A6 (opens in new tab)

  2. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Deepgram, started 2026-07-24 13:18 UTC, resolved after 4 min, 2 update(s).

Title
Intermittent Connectivity Issues Due to AWS US-WEST-2 Infrastructure Event
Vendor
Deepgram
Date
URL
https://rewindex.com/company/deepgram/incidents/p2v5b8m3x5gy

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