# Deepgram: Intermittent Connectivity Issues Due to AWS US-WEST-2 Infrastructure Event

> Deepgram status incident “Intermittent Connectivity Issues Due to AWS US-WEST-2 Infrastructure Event” on 2026-07-24: impact none (vendor’s label), 4 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/deepgram/incidents/p2v5b8m3x5gy
Last updated: 2026-07-24T13:22:35Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-07-24 13:18 UTC · Resolved: 2026-07-24 13:22 UTC · Duration: 4 min
- Updates: 2
- [Vendor status page: https://stspg.io/b3zlwvtxgw5s](https://stspg.io/b3zlwvtxgw5s)
- [Company: Deepgram](https://rewindex.com/company/deepgram.md)

## Timeline of updates

- **investigating** 2026-07-24 13:18 UTC: Between approximately 10:55 and 12:00 UTC on July 24, an upstream infrastructure issue in AWS's US-WEST-2 region caused intermittent connectivity problems that may have affected Deepgram services and customer infrastructure — including elevated errors, connection timeouts, and failures fetching remotely hosted media for some requests. The underlying cause was an AWS networking issue affecting routing to the US-WEST-2 region. AWS applied mitigations and fully restored connectivity by ~12:00 UTC. We have confirmed recovery and are continuing to monitor. Details on the underlying AWS event are available on the AWS Health status page: https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-west-2::event/MULTIPLE\_SERVICES/AWS\_MULTIPLE\_SERVICES\_OPERATIONAL\_ISSUE/AWS\_MULTIPLE\_SERVICES\_OPERATIONAL\_ISSUE\_83A36\_24C89B493A6
- **resolved** 2026-07-24 13:22 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: none) posted by Deepgram, started 2026-07-24 13:18 UTC, resolved after 4 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/deepgram/incidents/p2v5b8m3x5gy
- Citation: Deepgram, “Intermittent Connectivity Issues Due to AWS US-WEST-2 Infrastructure Event” (2026-07-24 13:18 UTC). Archived by Rewindex: https://rewindex.com/company/deepgram/incidents/p2v5b8m3x5gy (CC BY 4.0).
- Markdown link: `[Deepgram: Intermittent Connectivity Issues Due to AWS US-WEST-2 Infrastructure Event (2026-07-24)](https://rewindex.com/company/deepgram/incidents/p2v5b8m3x5gy)`


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Canonical: https://rewindex.com/company/deepgram/incidents/p2v5b8m3x5gy · Markdown: https://rewindex.com/company/deepgram/incidents/p2v5b8m3x5gy.md · JSON: https://rewindex.com/api/v1/companies/deepgram/incidents/p2v5b8m3x5gy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:34:16.936Z