Daily: Issues with transcriptions and captions
Affected components: Core Call Experience
Timeline of updates
- identified
We're tracking a Deepgram incident that is causing problems with transcription events, as well as captions in Daily Prebuilt: https://status.deepgram.com/incidents/rp0jzltym9kw
- identified
We're continuing to see very brief occurrences of slow or missing transcription data from the Deepgram streaming endpoint. We're talking to Deepgram engineers and continuing to monitor the situation.
- monitoring
We're seeing extremely low error rates, but Deepgram hasn't resolved their incident yet, so we'll keep monitoring.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).