# Daily: Issues with transcriptions and captions

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-02 15:45 UTC · Resolved: 2026-02-02 22:37 UTC · Duration: 6.9 h
- Updates: 4 · Affected components: Core Call Experience
- [Vendor status page: https://stspg.io/kpbqycgjngl0](https://stspg.io/kpbqycgjngl0)
- [Company: Daily](https://rewindex.com/company/daily.md)

## Timeline of updates

- **identified** 2026-02-02 15:45 UTC: We're tracking a Deepgram incident that is causing problems with transcription events, as well as captions in Daily Prebuilt: https://status.deepgram.com/incidents/rp0jzltym9kw
- **identified** 2026-02-02 16:56 UTC: We're continuing to see very brief occurrences of slow or missing transcription data from the Deepgram streaming endpoint. We're talking to Deepgram engineers and continuing to monitor the situation.
- **monitoring** 2026-02-02 18:34 UTC: We're seeing extremely low error rates, but Deepgram hasn't resolved their incident yet, so we'll keep monitoring.
- **resolved** 2026-02-02 22:37 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/daily/incidents/nnbsvn9hqs3v · Markdown: https://rewindex.com/company/daily/incidents/nnbsvn9hqs3v.md · JSON: https://rewindex.com/api/v1/companies/daily/incidents/nnbsvn9hqs3v · Generated 2026-10-20T00:52:34.067Z