Deepgram: Voice Agent third-party provider instability (ChatGPT 4o)
Affected components: Deepgram Public API (api.deepgram.com) - Voice Agent API: Downstream ProvidersVoice Agent API: Downstream Providers
Timeline of updates
- identified
We are currently observing elevated error rates from our downstream third-party provider, OpenAI specifically with the ChatGPT 4o model. Deepgram infrastructure, including our canaries, remains healthy.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
2cf257756199330c…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Deepgram, started 2026-05-11 16:35 UTC, resolved after 24 h, 2 update(s).
- Title
- Voice Agent third-party provider instability (ChatGPT 4o)
- Vendor
- Deepgram
- Date
- URL
- https://rewindex.com/company/deepgram/incidents/hc5r6kbsm7by
Deepgram profileRecent Deepgram incidentsAll outages on May 11, 2026Deepgram in May 2026MarkdownJSON