# Deepgram: Voice Agent third-party provider instability (ChatGPT 4o)

> Deepgram status incident “Voice Agent third-party provider instability (ChatGPT 4o)” on 2026-05-11: impact minor (vendor’s label), 24 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/deepgram/incidents/hc5r6kbsm7by
Last updated: 2026-05-12T16:55:16Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-11 16:35 UTC · Resolved: 2026-05-12 16:55 UTC · Duration: 24 h
- Updates: 2 · Affected components: Deepgram Public API (api.deepgram.com) - Voice Agent API: Downstream Providers, Voice Agent API: Downstream Providers
- [Vendor status page: https://stspg.io/9ndcdrbjzz4q](https://stspg.io/9ndcdrbjzz4q)
- [Company: Deepgram](https://rewindex.com/company/deepgram.md)

## Timeline of updates

- **identified** 2026-05-11 16:35 UTC: We are currently observing elevated error rates from our downstream third-party provider, OpenAI specifically with the ChatGPT 4o model. Deepgram infrastructure, including our canaries, remains healthy.
- **resolved** 2026-05-12 16:55 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Deepgram, started 2026-05-11 16:35 UTC, resolved after 24 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/deepgram/incidents/hc5r6kbsm7by
- Citation: Deepgram, “Voice Agent third-party provider instability (ChatGPT 4o)” (2026-05-11 16:35 UTC). Archived by Rewindex: https://rewindex.com/company/deepgram/incidents/hc5r6kbsm7by (CC BY 4.0).
- Markdown link: `[Deepgram: Voice Agent third-party provider instability (ChatGPT 4o) (2026-05-11)](https://rewindex.com/company/deepgram/incidents/hc5r6kbsm7by)`


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Canonical: https://rewindex.com/company/deepgram/incidents/hc5r6kbsm7by · Markdown: https://rewindex.com/company/deepgram/incidents/hc5r6kbsm7by.md · JSON: https://rewindex.com/api/v1/companies/deepgram/incidents/hc5r6kbsm7by · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:28:46.007Z