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Deepgram: Voice Agent API Degraded Performance

Impact: minorStatus: resolvedStarted Resolved (2.0 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Deepgram Public API (api.deepgram.com) - Voice Agent API: Downstream ProvidersVoice Agent API: Downstream Providers

Timeline of updates

  1. identified

    There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.

  2. identified

    We are continuing to monitor this issue.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Deepgram profile · Recent Deepgram incidents · Markdown · JSON