Companies/Deepgram/Incidents

Deepgram: Elevated API errors

Affected components: Deepgram Public API (api.deepgram.com) - TTS APITTS APIBatch APIDeepgram Public API (api.deepgram.com) - Batch APIDeepgram Public API (api.deepgram.com) - Voice Agent APIVoice Agent APIDeepgram Public API (api.deepgram.com) - Streaming APIStreaming API

Timeline of updates

1. investigating2026-09-30 19:29 UTC

   We are investigating elevated error rates on API requests to US endpoints. Some requests and connections are failing with HTTP 500 errors or timing out.

2. resolved2026-09-30 19:39 UTC

   Between 19:29 and 19:39 UTC, some API requests failed with HTTP 500 errors or timed out. This happened in two short bursts of about 1-2 minutes each, during a planned update to our authentication service. Services have recovered automatically and this issue is resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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