# Deepgram: Elevated API errors

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-30 19:29 UTC · Resolved: 2026-09-30 19:39 UTC · Duration: 10 min
- Updates: 2 · Affected components: Deepgram Public API (api.deepgram.com) - TTS API, TTS API, Batch API, Deepgram Public API (api.deepgram.com) - Batch API, Deepgram Public API (api.deepgram.com) - Voice Agent API, Voice Agent API, Deepgram Public API (api.deepgram.com) - Streaming API, Streaming API
- [Vendor status page: https://stspg.io/cddq3b79rlkq](https://stspg.io/cddq3b79rlkq)
- [Company: Deepgram](https://rewindex.com/company/deepgram.md)

## Timeline of updates

- **investigating** 2026-09-30 19:29 UTC: We are investigating elevated error rates on API requests to US endpoints. Some requests and connections are failing with HTTP 500 errors or timing out.
- **resolved** 2026-09-30 19:39 UTC: Between 19:29 and 19:39 UTC, some API requests failed with HTTP 500 errors or timed out. This happened in two short bursts of about 1-2 minutes each, during a planned update to our authentication service. Services have recovered automatically and this issue is resolved.


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Canonical: https://rewindex.com/company/deepgram/incidents/thyrbpkl5z0f · Markdown: https://rewindex.com/company/deepgram/incidents/thyrbpkl5z0f.md · JSON: https://rewindex.com/api/v1/companies/deepgram/incidents/thyrbpkl5z0f · Generated 2026-10-19T23:35:13.593Z