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Deepgram: Elevated Latency and Errors for Batch STT (US)

MinorStatus: resolvedStarted Resolved (0 min)2 updatesstspg.io (opens in new tab)

Affected components: Batch APIDeepgram Public API (api.deepgram.com) - Batch API

Timeline of updates

  1. investigating

    We are investigating elevated latency and 429 errors affecting some pre-recorded (batch) STT requests.

  2. resolved

    An issue affecting some of our pre-recorded transcription servers slowed request processing. As requests took longer to complete, some customers saw elevated latency or received 429 errors. We identified and mitigated the issue, service has returned to normal.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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