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Deepgram: Issues with downstream LLM provider in Voice Agent API

MinorStatus: resolvedStarted Resolved (28 h)2 updatesstspg.io (opens in new tab)

Affected components: Deepgram Public API (api.deepgram.com) - Voice Agent API: Downstream ProvidersVoice Agent API: Downstream Providers

Timeline of updates

  1. investigating

    We are currently seeing elevated error rates from OpenAI models. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers (opens in new tab)) in your Voice Agent configuration, including at least one non-OpenAI think provider. The incident started at 17:47 UTC

  2. resolved

    The incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Deepgram, started 2026-02-12 17:47 UTC, resolved after 28 h, 2 update(s).

Title
Issues with downstream LLM provider in Voice Agent API
Vendor
Deepgram
Date
URL
https://rewindex.com/company/deepgram/incidents/6lwf6sjqh4k6

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