# Deepgram: Issues with downstream LLM provider in Voice Agent API

> Deepgram status incident “Issues with downstream LLM provider in Voice Agent API” on 2026-02-12: impact minor (vendor’s label), 28 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/deepgram/incidents/6lwf6sjqh4k6
Last updated: 2026-02-13T21:28:42Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-12 17:47 UTC · Resolved: 2026-02-13 21:28 UTC · Duration: 28 h
- Updates: 2 · Affected components: Deepgram Public API (api.deepgram.com) - Voice Agent API: Downstream Providers, Voice Agent API: Downstream Providers
- [Vendor status page: https://stspg.io/pk6jgdsgq3gp](https://stspg.io/pk6jgdsgq3gp)
- [Company: Deepgram](https://rewindex.com/company/deepgram.md)

## Timeline of updates

- **investigating** 2026-02-12 17:47 UTC: We are currently seeing elevated error rates from OpenAI models. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models\#using-multiple-llm-providers) in your Voice Agent configuration, including at least one non-OpenAI think provider. The incident started at 17:47 UTC
- **resolved** 2026-02-13 21:28 UTC: The incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Deepgram, started 2026-02-12 17:47 UTC, resolved after 28 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/deepgram/incidents/6lwf6sjqh4k6
- Citation: Deepgram, “Issues with downstream LLM provider in Voice Agent API” (2026-02-12 17:47 UTC). Archived by Rewindex: https://rewindex.com/company/deepgram/incidents/6lwf6sjqh4k6 (CC BY 4.0).
- Markdown link: `[Deepgram: Issues with downstream LLM provider in Voice Agent API (2026-02-12)](https://rewindex.com/company/deepgram/incidents/6lwf6sjqh4k6)`


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Canonical: https://rewindex.com/company/deepgram/incidents/6lwf6sjqh4k6 · Markdown: https://rewindex.com/company/deepgram/incidents/6lwf6sjqh4k6.md · JSON: https://rewindex.com/api/v1/companies/deepgram/incidents/6lwf6sjqh4k6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:37:37.909Z