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Deepgram: Issues with downstream LLM provider in Voice Agent API

Affected components: Deepgram Public API (api.deepgram.com) - Voice Agent API: Downstream ProvidersVoice Agent API: Downstream ProvidersDeepgram Public API (api.deepgram.com) - Voice Agent APIVoice Agent API

Timeline of updates

1. identified2026-02-03 15:35 UTC

   We are currently seeing elevated error rates from Anthropic models. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration, including at least one non-Anthropic think provider.

2. monitoring2026-02-03 15:55 UTC

   Failures have reduced since 15:55UTC, we are monitoring the downstream provider's status page.

3. monitoring2026-02-03 20:40 UTC

   We are continuing to monitor for any further issues with the downstream provider.

4. resolved2026-02-03 23:35 UTC

   The incident has been resolved. The downstream provider's status page indicates the issues were resolved at 9:56 PT / 17:56 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Deepgram profile · Recent Deepgram incidents · Markdown · JSON