# Deepgram: Issues with downstream LLM provider in Voice Agent API

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-03 15:35 UTC · Resolved: 2026-02-03 23:35 UTC · Duration: 8.0 h
- Updates: 4 · Affected components: Deepgram Public API (api.deepgram.com) - Voice Agent API: Downstream Providers, Voice Agent API: Downstream Providers, Deepgram Public API (api.deepgram.com) - Voice Agent API, Voice Agent API
- [Vendor status page: https://stspg.io/6xvq7td6fhc0](https://stspg.io/6xvq7td6fhc0)
- [Company: Deepgram](https://rewindex.com/company/deepgram.md)

## Timeline of updates

- **identified** 2026-02-03 15:35 UTC: We are currently seeing elevated error rates from Anthropic models. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models\#using-multiple-llm-providers) in your Voice Agent configuration, including at least one non-Anthropic think provider.
- **monitoring** 2026-02-03 15:55 UTC: Failures have reduced since 15:55UTC, we are monitoring the downstream provider's status page.
- **monitoring** 2026-02-03 20:40 UTC: We are continuing to monitor for any further issues with the downstream provider.
- **resolved** 2026-02-03 23:35 UTC: The incident has been resolved. The downstream provider's status page indicates the issues were resolved at 9:56 PT / 17:56 UTC


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Canonical: https://rewindex.com/company/deepgram/incidents/ywq286sjk3jy · Markdown: https://rewindex.com/company/deepgram/incidents/ywq286sjk3jy.md · JSON: https://rewindex.com/api/v1/companies/deepgram/incidents/ywq286sjk3jy · Generated 2026-10-18T12:39:30.149Z