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Telnyx: Issues affecting call audio quality

MajorStatus: resolvedStarted Resolved (12 h)4 updatesstatus.telnyx.com (opens in new tab)

Affected components: Sydney, AustraliaToronto, CanadaSan Jose, CAChicago, ILAshburn, VALondon, UKAmsterdam, NetherlandsChennai, IndiaFrankfurt, GermanyDubai, UAE Melbourne, AustraliaMumbai, IndiaMontreal, Canada

Timeline of updates

  1. investigating

    Our engineers are currently investigating an issue which is causing one-way/degraded audio on inbound and outbound calls.

  2. resolved

    This issue is now resolved.

  3. monitoring

    This issue was resolved today at 16.05 UTC and we’re now monitoring

  4. resolved

    This issue is now resolved.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on status.telnyx.com (opens in new tab).

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