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ChangesTelnyxIssues affecting call audio quality

Telnyx: Major incident: Issues affecting call audio quality

Major incidentmajor (vendor)Changed Detected status.telnyx.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Telnyx removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Issues affecting call audio quality
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-10 16:00 UTC
AddedResolved time#5
Before: not present
After: 2026-09-11 04:20 UTC
AddedUpdateinvestigating#6
Before: not present
After: Our engineers are currently investigating an issue which is causing one-way/degraded audio on inbound and outbound calls.
AddedUpdateresolved#7
Before: not present
After: This issue is now resolved.
AddedUpdatemonitoring#8
Before: not present
After: This issue was resolved today at 16.05 UTC and we’re now monitoring
AddedUpdateresolved#9
Before: not present
After: This issue is now resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Thursday, September 10

1 incident change

All Telnyx changesTelnyx profileMarkdownJSON