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Telnyx: GLM-5.3 Degradation

MinorStatus: resolvedStarted Resolved (2.5 h)3 updatesstatus.telnyx.com (opens in new tab)
Part of an outage event

Google Cloud us-central1 outage, Sep 1, 2026 · 47 vendors, 54 incidents

Telnyx’s incident started in the same window without naming Google Cloud (timing only, not evidence of a link). (timing only, posted +1 h 38 min vs Google Cloud’s own post)

Swipe sideways to see the whole diagram.

blamed GitHubblamed Twiliosame windowGoogle Cloud us-central1posted 14:42 UTCWithin an hour8 vendors, 8 blamed Google CloudPinecone, Elastic Cloud, FullStory +51 to 4 hours later6 vendors, 6 blamed Google CloudApollo GraphQL, Temporal Cloud,Clerk +3GitHubposted +18 min, did not name GoogleCloudBolt.new+24 minTwilioposted +1 h 42 min, did not nameGoogle CloudGorgias, Iterable+2 h 23 min to +2 h 37 minTelnyx (this incident)posted +1 h 38 min
blamed GitHubblamed Twiliosame windowGoogle Cloud us-central1posted 14:42 UTCWithin an hour8 vendors, 8 blamed GoogleCloudPinecone, Elastic Cloud,FullStory +51 to 4 hours later6 vendors, 6 blamed GoogleCloudApollo GraphQL, TemporalCloud, Clerk +3GitHubposted +18 min, did not nameGoogle CloudBolt.new+24 minTwilioposted +1 h 42 min, did notname Google CloudGorgias, Iterable+2 h 23 min to +2 h 37 minTelnyx (this incident)posted +1 h 38 min
Telnyx is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["Google Cloud us-central1<br/>posted 14:42 UTC"]:::root
  h1["Within an hour<br/>8 vendors, 8 blamed Google Cloud<br/>Pinecone, Elastic Cloud, FullStory +5"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>6 vendors, 6 blamed Google Cloud<br/>Apollo GraphQL, Temporal Cloud, Clerk +3"]:::blames
  root --> h4
  p0["GitHub<br/>posted +18 min, did not name Google Cloud"]:::timing
  root -.-> p0
  k0["Bolt.new<br/>+24 min"]:::hop2
  p0 -->|"blamed GitHub"| k0
  p1["Twilio<br/>posted +1 h 42 min, did not name Google Cloud"]:::timing
  root -.-> p1
  k1["Gorgias, Iterable<br/>+2 h 23 min to +2 h 37 min"]:::hop2
  p1 -->|"blamed Twilio"| k1
  me["Telnyx (this incident)<br/>posted +1 h 38 min"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Affected components: GLM-5.3

Timeline of updates

  1. investigating

    We are investigation degradation for GLM-5.3 inference

  2. monitoring

    We are monitoring GLM-5.3 performance

  3. resolved

    This is resolved

Impact, status and times are the vendor’s own, as last archived. View on status.telnyx.com (opens in new tab).

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