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Telnyx: Programmable Video service outage

CriticalStatus: resolvedStarted Resolved (5.8 h)3 updatesstatus.telnyx.com (opens in new tab)

Affected components: Programmable Video

Timeline of updates

  1. identified

    video.telnyx.com "video.telnyx.com": http://video.telnyx.com is currently unavailable. We have identified an issue affecting the infrastructure hosting the service and are working to restore it. Recovery requires updates to our deployment process, which are in progress.

  2. monitoring

    We have restored DNS responses for video.telnyx.com and deployed the service to replacement infrastructure. Successful client connections and video traffic have resumed, and we are monitoring recovery. Some customers may continue to experience connection failures for a few hours while cached DNS results expire. We are also investigating an error encountered during testing when requesting a client token; full recovery has not yet been confirmed.

  3. resolved

    This is resolved

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on status.telnyx.com (opens in new tab).

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