SnowflakeINC20000287 Critical01:14 01:43 (29 min) postmortem SocketDelayed creation and updates for ticketing integrations Critical07:28 09:19 (1.9 h) resolved V VapiDashboard is unavailable Critical14:12 15:01 (49 min) resolved DatabricksES-2292938 Critical15:27 16:36 (1.1 h) resolved GitLab503s on GitLab.com Critical16:10 17:24 (1.2 h) resolved T TelnyxProgrammable Video service outage Critical18:21 Oct 17, 00:08 (5.8 h) resolved L Lightning AIService is down to address a security incident Critical20:34 not resolved identified MintlifyElevated search latency on documentation sites Major01:22 01:27 (6 min) resolved PulumiBitbucket login is not available Major10:48 13:30 (2.7 h) resolved N NebiusCLI login issues Major13:02 13:13 (11 min) resolved ExpoElevated iOS submission error rates Major14:07 16:44 (2.6 h) resolved ZapierErrors publishing Zaps from Guided Templates with app approvals enabled Major14:10 15:23 (1.2 h) resolved WarpScheduled cloud agents unavailable Major15:34 18:09 (2.6 h) resolved DynatraceSupport Portal Login Issues for a Subset of Customers Major16:01 Oct 21, 20:15 (5 d) resolved Fly.ioPlatform Wide Rolling Host Reboots Major16:22 Oct 17, 05:15 (13 h) resolved CloudflareCloudflare Fedramp Dashboard and Access Major17:56 19:09 (1.2 h) resolved Fly.ioFly-metrics.net Grafana Dashboard Outage Major18:08 19:24 (1.3 h) resolved CloudinaryIssues accessing the Cloudinary web UI Major20:06 21:53 (1.8 h) resolved GreenhouseOnboarding UKG Pro Issues Major22:44 Oct 17, 04:24 (5.7 h) resolved 1PasswordHigh error rate on 1Password.com Major23:45 Oct 20, 19:48 (4 d) postmortem CloudflareWorkers Cron Triggers issues Minor00:01 01:06 (1.1 h) resolved S SalesforceAgentforce Performance Degradation: Agentforce Minor00:40 01:19 (39 min) resolved S SalesforcePerformance Degradation: Core Service Minor01:00 01:06 (6 min) resolved J Jina AIDegraded performance: jina-reranker-m0 Minor03:45 03:50 (5 min) resolved C ConfluentDelay in Kafka cluster provisioning Minor04:34 08:23 (3.8 h) resolved B Bolt.newFeatures → Prompting Degraded Minor05:54 07:24 (1.5 h) resolved HetznerCVE-2026-99999 (PwnEscape) Minor06:00 Oct 26, 11:43 (10 d) resolved CloudflareNetwork Performance Issues in Thailand Minor06:48 07:30 (42 min) resolved VonageNigeria SMS - Delivery Degradation affecting MTN Nigeria Network Minor07:23 09:04 (1.7 h) resolved Cloudflare Cloudflare Access Availability Issues Minor09:20 09:59 (38 min) resolved T TwilioVoice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers Minor09:37 15:58 (6.3 h) resolved CloudflareCloudflare Dashboard sign up issues Minor10:15 11:24 (1.1 h) resolved H HarnessIntermittent failures in Policy step evaluations on Prod 7 Minor10:41 Oct 6, 20:00 (-13842 min) resolved T TwilioSMS Delivery Receipt Delays from Twilio to MTN Nigeria Minor10:45 10:46 (1 min) resolved LiveKitIntermittent connection timeouts in the Frankfurt region Minor10:55 11:59 (1.1 h) resolved S SalesforcePerformance Degradation: Core Service Minor11:07 11:15 (8 min) resolved GitLabGitLab.com CI/CD Incident Minor11:33 13:21 (1.8 h) resolved SonarCloudQuality Gates Computation Degraded Minor12:27 12:27 (0 min) resolved Sumo LogicProblem with Billing and Account Management in North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE) Minor12:44 14:37 (1.9 h) resolved CloudflareIncreased HTTP 5xx Errors Ashburn Minor12:58 13:03 (5 min) resolved G GitGuardianTransient Email sending errors Minor13:10 16:05 (2.9 h) resolved Scaleway[GAPI] - [Global] - Qwen3 Embeddings produces timeouts Minor13:22 13:52 (30 min) resolved S SalesforcePerformance Degradation Asynchronous Processing: Core Service Minor13:30 14:05 (35 min) resolved F FreshdeskDegraded Performance in Freshdesk Minor13:38 16:56 (3.3 h) resolved T TwilioVoice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil Minor13:55 Oct 17, 15:14 (25 h) resolved ElevenLabsTest Minor14:03 14:05 (2 min) resolved T TwilioSMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil Minor14:44 Oct 17, 10:14 (19 h) resolved B Bolt.newFeatures → Prompting Degraded Minor15:07 15:22 (15 min) resolved S SalesforceMarketing Cloud Personalization Personalization Feature Degradation: Event Receiving Features, Personalization Features Minor15:32 15:57 (25 min) resolved LiveKitDegraded SIP Performance in US West Minor16:04 17:30 (1.4 h) postmortem S SvixElevated latency in EU region Minor16:45 18:20 (1.6 h) resolved T TwilioSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States Minor16:56 20:07 (3.2 h) resolved T TwilioSMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic Minor17:16 Oct 17, 13:45 (20 h) resolved F Fivetran3rd Party: NetSuite connections failing due to NetSuite-side "TCP/IP error, connection reset by peer" error Minor17:20 Oct 17, 07:30 (14 h) resolved Scaleway[FR-PAR-1] - Failure in cooling system Minor17:22 18:24 (1.0 h) resolved T TwilioDelayed A2P Campaign Approvals Minor17:24 23:00 (5.6 h) resolved 1PasswordSome users are unable to view vault profiles using the web interface Minor17:31 17:42 (11 min) resolved J Jina AIDegraded performance: jina-clip-v2 Minor18:05 18:15 (10 min) resolved TursoDegraded for Fly regions Minor18:24 Oct 17, 09:31 (15 h) resolved PrefectFlow Runs Crashing on Modal Push Work Pools Minor20:08 20:31 (23 min) resolved Grafana CloudMetric reads and rule evaluations are degraded in mimir-prod-66 Minor21:05 Oct 17, 01:55 (4.8 h) resolved T TwilioSMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia Minor21:13 Oct 17, 03:59 (6.8 h) resolved J Jina AIDegraded performance: jina-clip-v2 Minor21:15 21:20 (5 min) resolved CloudflareNetwork issues in Incheon (ICN) No impact listed01:13 02:11 (58 min) resolved T TelnyxEU Messaging Update Issues No impact listed01:57 23:32 (22 h) resolved VonageService Issue — Payments & Billing No impact listed06:46 06:46 (0 min) resolved B BandwidthBandwidth Local Market Impairment - 646 - Grand Island, NE No impact listed07:32 11:02 (3.5 h) resolved B BandwidthBandwidth Local Market Impairment - 644- Omaha, NE No impact listed07:39 10:37 (3.0 h) resolved A AivenIssues starting new service nodes No impact listed08:40 13:31 (4.8 h) resolved B BandwidthBandwidth Local Market Impairment - 635 - Cedar Rapids, IA No impact listed08:41 11:52 (3.2 h) resolved A AblyMongoDB ingress rule issues No impact listed13:00 13:00 (0 min) resolved D DNSimpleSandbox Environment – Intermittent Downtime During Hosting Provider Maintenance No impact listed19:06 Oct 17, 06:10 (11 h) resolved B BandwidthMMS Delivery Incident No impact listed21:31 Oct 17, 00:07 (2.6 h) postmortem T TwilioOn Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console No impact listed23:47 23:58 (11 min) resolved Koyeb500 errors in the API and control panel, delay in provisioning unknown07:36 08:01 (24 min) resolved