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Zoom: Zoom Conference Room Connector DNS Changes in Saudi Arabia Region: November 13, 2026 (No Operational Impact)

MaintenancemaintenanceStatus: scheduledStarted Not resolved1 updatestspg.io (opens in new tab)

Affected components: Zoom Conference Room ConnectorZoom Meetings - Zoom Conference Room Connector

Timeline of updates

  1. scheduled

    As part of ongoing service enhancements for the Cloud Room Connector (CRC) service, Zoom will be updating DNS records for SIP/H.323 and IP endpoints in Saudi Arabia region .

    Effective Date: November 14, 2026

    Action Required

    To avoid service disruption, we recommend reviewing your CRC endpoint configurations as soon as possible, updating your DNS records and Destination ip with the new entries, and removing the older legacy records before November 14, 2026.

    If you have any questions or issues, please contact Zoom Support.

    DNS Record Updates

    Saudi Arabia Region

    We will update the data-center (DC) domains , along with their respective SRV-Records. An example of the change is as follows:

    jed.zmvc.us >> sau.zoomcrc.com

    Records to be replaced (A-Record and SRV-Record):

    jed.zmvc.us:

    _h323cs._tcp.jed.zmvc.us

    _sip._tcp.jed.zmvc.us

    _sips._tcp.jed.zmvc.us

    _sip._udp.jed.zmvc.us

    New records (A-Record and SRV-Record):

    sau.zoomcrc.com:

    _h323cs._tcp.sau.zoomcrc.com

    _sip._tcp.sau.zoomcrc.com

    _sips._tcp.sau.zoomcrc.com

    _sip._udp.sau.zoomcrc.com

    IP address to be updated Saudi Arabia Region

    We will update the cloud room connector IP address for Jeddah .

    170.114.55.1 >> 159.124.226.235

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Maintenance posted by Zoom, started 2026-10-16 18:15 UTC, not resolved, 1 update(s).

Title
Zoom Conference Room Connector DNS Changes in Saudi Arabia Region: November 13, 2026 (No Operational Impact)
Vendor
Zoom
Date
URL
https://rewindex.com/company/zoom/incidents/ymm174sxzcsm

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