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Companies / collaboration

Zoom

zoom.comStatus page: status.zoom.us (opens in new tab)Now: operational since 2026-10-17
60incidents since 2026-07-18
0major or critical
60in the last 90 days
0silently edited or deleted

Pricing

Per seat · from $14.16 per seat / month, billed annually · 4 plan(s) Free plan

Extracted from the pricing page captured 2026-10-17. All Zoom plans and prices →

Recent notable changes

No notable changes detected for Zoom yet.

Full Zoom change timeline, with diffs →

Status incident history

Zoom status incidents per year
0102030405060↑ incidents202660
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
2026600
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2026-08minor7
2026-08none9
2026-09minor11
2026-09none15
2026-10minor9
2026-10none9

Silent edits

No silent edits or deletions detected for Zoom yet. We compare every snapshot of each incident (taken every 10 minutes); 2 ordinary revisions (new updates, status changes) were seen.

The Weekly Rewind: one short weekly email on what changed at Zoom and the other vendors we track, including silent edits. Subscribe → (opens in new tab)

Pricing, trust and legal pages

Page snapshot history
PricingPrivacy policyTerms of serviceTrust / security26Jul2Aug91623306Sep1320274Oct11182026-10-17 Terms of service: baseline2026-10-17 Pricing: baseline2026-10-17 Privacy policy: baseline2026-10-17 Trust / security: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Terms of servicebaseline
2026-10-17Pricingbaseline
2026-10-17Privacy policybaseline
2026-10-17Trust / securitybaseline
PageURLVersionsLast changedLast fetched OKHistory
Privacy policyzoom.com/privacy (opens in new tab)12026-10-172026-10-18none yet
Terms of servicezoom.com/terms (opens in new tab)12026-10-172026-10-18none yet
Pricingzoom.us/pricing (opens in new tab)12026-10-172026-10-18none yet
Trust / securitywww.zoom.com/en/trust (opens in new tab)12026-10-172026-10-18none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 60 of 60 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI CompanionVendor status page⁠ (opens in new tab)minor46 min
Service degradation affected Zoom AI Companion in US regionVendor status page⁠ (opens in new tab)none16 min
Service Degradation Affected Sandbox Creation in ZoomMateVendor status page⁠ (opens in new tab)none5 min
Service Degradation Affecting Zoom ClipsVendor status page⁠ (opens in new tab)minor18 h
Service degradation affecting Zoom Meeting API in US regionVendor status page⁠ (opens in new tab)none6.8 h
Service degradation affecting Zoom AI Companion in US regionVendor status page⁠ (opens in new tab)none11 min
Service Degradation Affecting Zoom Scheduler.Vendor status page⁠ (opens in new tab)minor2.2 h
Service Degradation Affecting File Uploads and Downloads in Zoom ChatVendor status page⁠ (opens in new tab)none16 min
Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North AmericaVendor status page⁠ (opens in new tab)none12 min
Service Degradation Affected Inbound and Outbound Calls for Zoom Contact CenterVendor status page⁠ (opens in new tab)none12 min
Service Degradation Affecting Zoom CalendarVendor status page⁠ (opens in new tab)minor1.3 h
Service Degradation Affecting Zoom Slides Generation in US RegionVendor status page⁠ (opens in new tab)minor2.6 h
Service Degradation Affecting ZoomMateVendor status page⁠ (opens in new tab)minor25 min
Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.Vendor status page⁠ (opens in new tab)minor1.4 h
Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America RegionVendor status page⁠ (opens in new tab)none15 min
Service degradation affecting Developer Documentation WebsiteVendor status page⁠ (opens in new tab)minor1.9 h
Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and EventsVendor status page⁠ (opens in new tab)none1.8 h
Service Degradation Affecting Zoom for Google Workspace Add-OnVendor status page⁠ (opens in new tab)minor4.5 h
Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.Vendor status page⁠ (opens in new tab)minor1.3 h
Service Degradation Affecting Customer Using Polycom Devices Going OfflineVendor status page⁠ (opens in new tab)minor14 d
An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up featureVendor status page⁠ (opens in new tab)none22 h
Service Degradation Affecting Live Transcription Services.Vendor status page⁠ (opens in new tab)minor6.2 h
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in IndiaVendor status page⁠ (opens in new tab)minor2.4 h
Service Degradation Affecting Live Transcription Services.Vendor status page⁠ (opens in new tab)minor2.1 h
Service Degradation Affecting Zoom Tasks in US Region.Vendor status page⁠ (opens in new tab)none21 min
Service degradation affecting comment and attachment features in Zoom Canvas in US region.Vendor status page⁠ (opens in new tab)none13 min
Service Degradation Affecting Apple Login for Zoom Sign-in.Vendor status page⁠ (opens in new tab)minor24 h
Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US regionVendor status page⁠ (opens in new tab)minor47 min
Service Degradation Affecting ZoomMateVendor status page⁠ (opens in new tab)none18 min
Service Degradation Affecting Zoom Phone Outbound Calls in China RegionVendor status page⁠ (opens in new tab)minor36 min
Service Degradation Affecting Zoom WhiteboardVendor status page⁠ (opens in new tab)none15 min
Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region.Vendor status page⁠ (opens in new tab)none16 min
Service degradation affecting subset of live online meeting translation in Canada region.Vendor status page⁠ (opens in new tab)none9 min
Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in EuropeVendor status page⁠ (opens in new tab)none12 h
Service Degradation Affecting Zoom ServicesVendor status page⁠ (opens in new tab)none23 h
Service Degradation Affecting Zoom AI Companion in US RegionVendor status page⁠ (opens in new tab)minor1.4 h
Service Degradation Affecting Email in Zoom Contact Center Services in North AmericaVendor status page⁠ (opens in new tab)none9 min
Service Degradation Affecting Zoom Phone Audio in JapanVendor status page⁠ (opens in new tab)none13 min
Service Degradation Affecting Zoom SMS delays in North America.Vendor status page⁠ (opens in new tab)none8 min
Service Degradation Affecting Zoom Phone and Contact Center Audio in US RegionVendor status page⁠ (opens in new tab)none18 min
Service Degradation Affecting Zoom Phone and Contact Center Audio in Europe RegionVendor status page⁠ (opens in new tab)none20 min
Service degradation with In-Meeting summary for Indonesian language in the Singapore regionVendor status page⁠ (opens in new tab)none10 min
Service Degradation Affecting Zoom for Google Workspace add-onVendor status page⁠ (opens in new tab)minor2.0 h
Service Degradation Affecting Zoom Node.Vendor status page⁠ (opens in new tab)minor12 h
Service Degradation Affecting Zoom Contact Center Billing and Reporting Service in EUVendor status page⁠ (opens in new tab)minor1.6 h
Service Degradation Affecting Zoom Services in Hong KongVendor status page⁠ (opens in new tab)minor3.1 h
Service Degradation Affecting Subset of Users using Zoom AI API Service in US RegionVendor status page⁠ (opens in new tab)none13 min
Service Degradation Affecting Meeting Chat ServicesVendor status page⁠ (opens in new tab)minor41 min
Service Degradation Affecting File Search in Zoom HubVendor status page⁠ (opens in new tab)minor48 min
Service Degradation Affecting Meta integration for Zoom.Vendor status page⁠ (opens in new tab)minor8.9 h
Service Degradation Affecting Zoom Canvas in US Region.Vendor status page⁠ (opens in new tab)none27 min
Service Degradation Affecting File Uploads In Zoom ChatVendor status page⁠ (opens in new tab)none1 min
Service Degradation Affecting Zoom Virtual AgentVendor status page⁠ (opens in new tab)none1.2 h
A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US regionVendor status page⁠ (opens in new tab)none9 min
Service Degradation Affecting CX AnalyticsVendor status page⁠ (opens in new tab)minor27 min
Service degradation with Zoom Contact Center smart note generation impacting a subset of users.Vendor status page⁠ (opens in new tab)none25 min
Service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.Vendor status page⁠ (opens in new tab)minor59 min
Service degradation affected Zoom Rooms and Zoom Marketplace Apps in US regionVendor status page⁠ (opens in new tab)none12 min
Service Degradation Affecting Zoom Meeting Quality in the US RegionVendor status page⁠ (opens in new tab)none12 min
Service Degradation Affecting Zoom Marketplace and AI Companion ServicesVendor status page⁠ (opens in new tab)none16 min