# Zoom - Domain: zoom.com · Category: collaboration - Status page: https://status.zoom.us (polled every 10 minutes; now operational) - Incidents archived: 61 (0 major/critical, 75 maintenances), history since 2026-07-18 - Last 90 days: 61 incidents; open now: 0 - Silently edited or deleted incidents: 0 ## Incidents by year | Year | Incidents | Major/critical | Maintenance | Median duration | | --- | --- | --- | --- | --- | | 2026 | 61 | 0 | 75 | 36 min | ## Pricing Per seat, from $14.16 per seat / month, billed annually; 4 plan(s) (Free plan). Extracted from the pricing page captured 2026-10-17: [plans and prices](https://rewindex.com/company/zoom/pricing.md) ## Recent notable changes _None._ Full timeline: [Zoom changes](https://rewindex.com/company/zoom/changes.md) ## Silent edits and deletions _None._ ## Page change history | Page | URL | Versions | Last changed (UTC) | History | | --- | --- | --- | --- | --- | | Privacy policy | [https://zoom.com/privacy](https://zoom.com/privacy) | 1 | 2026-10-17 | | | Terms of service | [https://zoom.com/terms](https://zoom.com/terms) | 1 | 2026-10-17 | | | Pricing | [https://zoom.us/pricing](https://zoom.us/pricing) | 1 | 2026-10-17 | | | Trust / security | [https://www.zoom.com/en/trust](https://www.zoom.com/en/trust) | 1 | 2026-10-17 | | _No page changes since the first snapshot._ ## Latest 61 incidents | Started (UTC) | Incident | Impact | Duration | Edited | | --- | --- | --- | --- | --- | | 2026-10-19 00:14 UTC | [Service Degradation Affecting ZP SMS Australia Mobile Numbers](https://rewindex.com/company/zoom/incidents/97hk3qsyf1hv.md) | none | 16 min | revised | | 2026-10-17 06:10 UTC | [Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion](https://rewindex.com/company/zoom/incidents/6kggw3z5ht7k.md) | minor | 46 min | | | 2026-10-14 17:03 UTC | [Service degradation affected Zoom AI Companion in US region](https://rewindex.com/company/zoom/incidents/dtzdcfnh2j6w.md) | none | 16 min | | | 2026-10-14 09:39 UTC | [Service Degradation Affected Sandbox Creation in ZoomMate](https://rewindex.com/company/zoom/incidents/1f92zl019hrl.md) | none | 5 min | | | 2026-10-14 02:03 UTC | [Service Degradation Affecting Zoom Clips](https://rewindex.com/company/zoom/incidents/7j0c0s1k4cpv.md) | minor | 18 h | | | 2026-10-13 09:32 UTC | [Service degradation affecting Zoom Meeting API in US region](https://rewindex.com/company/zoom/incidents/651n9kct43df.md) | none | 6.8 h | | | 2026-10-12 11:09 UTC | [Service degradation affecting Zoom AI Companion in US region](https://rewindex.com/company/zoom/incidents/5bxhmvy9byj5.md) | none | 11 min | | | 2026-10-11 22:29 UTC | [Service Degradation Affecting Zoom Scheduler.](https://rewindex.com/company/zoom/incidents/w91tx12w9scz.md) | minor | 2.2 h | | | 2026-10-10 08:54 UTC | [Service Degradation Affecting File Uploads and Downloads in Zoom Chat](https://rewindex.com/company/zoom/incidents/blhq9k8p1tl1.md) | none | 16 min | | | 2026-10-09 14:17 UTC | [Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America](https://rewindex.com/company/zoom/incidents/q9j1vyvhkymw.md) | none | 12 min | | | 2026-10-07 03:30 UTC | [Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center](https://rewindex.com/company/zoom/incidents/2v93lly7z5t6.md) | none | 12 min | | | 2026-10-07 02:41 UTC | [Service Degradation Affecting Zoom Calendar](https://rewindex.com/company/zoom/incidents/8htxnr17zkfz.md) | minor | 1.3 h | | | 2026-10-07 02:08 UTC | [Service Degradation Affecting Zoom Slides Generation in US Region](https://rewindex.com/company/zoom/incidents/9xdk3ntx37pr.md) | minor | 2.6 h | | | 2026-10-05 21:57 UTC | [Service Degradation Affecting ZoomMate](https://rewindex.com/company/zoom/incidents/61pdlhyvzb1j.md) | minor | 25 min | | | 2026-10-04 23:19 UTC | [Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.](https://rewindex.com/company/zoom/incidents/jyxf96kz3q42.md) | minor | 1.4 h | | | 2026-10-04 08:05 UTC | [Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region](https://rewindex.com/company/zoom/incidents/tqm0xyzlhqr5.md) | none | 15 min | | | 2026-10-03 16:49 UTC | [Service degradation affecting Developer Documentation Website](https://rewindex.com/company/zoom/incidents/q8n9qzvl5p5x.md) | minor | 1.9 h | | | 2026-10-01 16:08 UTC | [Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events](https://rewindex.com/company/zoom/incidents/jzmg28568r94.md) | none | 1.8 h | | | 2026-10-01 11:52 UTC | [Service Degradation Affecting Zoom for Google Workspace Add-On](https://rewindex.com/company/zoom/incidents/m97ll3p8294p.md) | minor | 4.5 h | | | 2026-09-28 22:15 UTC | [Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.](https://rewindex.com/company/zoom/incidents/8jrvd62hmxl2.md) | minor | 1.3 h | | | 2026-09-25 17:45 UTC | [Service Degradation Affecting Customer Using Polycom Devices Going Offline](https://rewindex.com/company/zoom/incidents/pxxs3nsvn2rx.md) | minor | 14 d | | | 2026-09-25 09:20 UTC | [An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature](https://rewindex.com/company/zoom/incidents/w6yw2bsy2sv5.md) | none | 22 h | | | 2026-09-24 15:47 UTC | [Service Degradation Affecting Live Transcription Services.](https://rewindex.com/company/zoom/incidents/xp0ql5vdl4s3.md) | minor | 6.2 h | | | 2026-09-24 11:19 UTC | [Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India](https://rewindex.com/company/zoom/incidents/7141vhn0mb9s.md) | minor | 2.4 h | | | 2026-09-23 23:43 UTC | [Service Degradation Affecting Live Transcription Services.](https://rewindex.com/company/zoom/incidents/0w2z4s8wp36n.md) | minor | 2.1 h | | | 2026-09-23 01:55 UTC | [Service Degradation Affecting Zoom Tasks in US Region.](https://rewindex.com/company/zoom/incidents/xfcfwmvq698k.md) | none | 21 min | | | 2026-09-22 10:19 UTC | [Service degradation affecting comment and attachment features in Zoom Canvas in US region.](https://rewindex.com/company/zoom/incidents/xxp0hsz2qxtn.md) | none | 13 min | | | 2026-09-21 18:17 UTC | [Service Degradation Affecting Apple Login for Zoom Sign-in.](https://rewindex.com/company/zoom/incidents/b9qd1hcw1zqk.md) | minor | 24 h | | | 2026-09-21 15:45 UTC | [Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region](https://rewindex.com/company/zoom/incidents/bx7sj77rnyd5.md) | minor | 47 min | | | 2026-09-18 22:45 UTC | [Service Degradation Affecting ZoomMate](https://rewindex.com/company/zoom/incidents/gbc9rjs7l531.md) | none | 18 min | | | 2026-09-16 04:00 UTC | [Service Degradation Affecting Zoom Phone Outbound Calls in China Region](https://rewindex.com/company/zoom/incidents/ytbj8471t5mg.md) | minor | 36 min | | | 2026-09-15 18:22 UTC | [Service Degradation Affecting Zoom Whiteboard](https://rewindex.com/company/zoom/incidents/g4m0gcb6hq9f.md) | none | 15 min | | | 2026-09-10 18:22 UTC | [Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region.](https://rewindex.com/company/zoom/incidents/16ybxfmc0k5c.md) | none | 16 min | | | 2026-09-10 16:57 UTC | [Service degradation affecting subset of live online meeting translation in Canada region.](https://rewindex.com/company/zoom/incidents/0hgqwjz0lzwf.md) | none | 9 min | | | 2026-09-10 15:53 UTC | [Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe](https://rewindex.com/company/zoom/incidents/mccmbk9ldg23.md) | none | 12 h | | | 2026-09-09 01:09 UTC | [Service Degradation Affecting Zoom Services](https://rewindex.com/company/zoom/incidents/k078znmg55zj.md) | none | 23 h | | | 2026-09-06 03:57 UTC | [Service Degradation Affecting Zoom AI Companion in US Region](https://rewindex.com/company/zoom/incidents/c9jxqdxh9g8q.md) | minor | 1.4 h | | | 2026-09-04 17:46 UTC | [Service Degradation Affecting Email in Zoom Contact Center Services in North America](https://rewindex.com/company/zoom/incidents/vltmv6hrt53l.md) | none | 9 min | | | 2026-09-04 05:23 UTC | [Service Degradation Affecting Zoom Phone Audio in Japan](https://rewindex.com/company/zoom/incidents/k4l03tnw5wwr.md) | none | 13 min | | | 2026-09-03 22:11 UTC | [Service Degradation Affecting Zoom SMS delays in North America.](https://rewindex.com/company/zoom/incidents/jywjp357rlp8.md) | none | 8 min | | | 2026-09-03 13:42 UTC | [Service Degradation Affecting Zoom Phone and Contact Center Audio in US Region](https://rewindex.com/company/zoom/incidents/2zvhxwkw7j63.md) | none | 18 min | | | 2026-09-03 11:15 UTC | [Service Degradation Affecting Zoom Phone and Contact Center Audio in Europe Region](https://rewindex.com/company/zoom/incidents/y4b9mvr00vgw.md) | none | 20 min | | | 2026-09-03 05:39 UTC | [Service degradation with In-Meeting summary for Indonesian language in the Singapore region](https://rewindex.com/company/zoom/incidents/fypk8gvjj87k.md) | none | 10 min | | | 2026-09-01 18:57 UTC | [Service Degradation Affecting Zoom for Google Workspace add-on](https://rewindex.com/company/zoom/incidents/ptq9slypf8wy.md) | minor | 2.0 h | | | 2026-09-01 00:11 UTC | [Service Degradation Affecting Zoom Node.](https://rewindex.com/company/zoom/incidents/95y38y5w8b3g.md) | minor | 12 h | | | 2026-08-31 04:18 UTC | [Service Degradation Affecting Zoom Contact Center Billing and Reporting Service in EU](https://rewindex.com/company/zoom/incidents/t72d605rsz6r.md) | minor | 1.6 h | | | 2026-08-27 19:02 UTC | [Service Degradation Affecting Zoom Services in Hong Kong](https://rewindex.com/company/zoom/incidents/3xf213dg1plw.md) | minor | 3.1 h | | | 2026-08-25 05:51 UTC | [Service Degradation Affecting Subset of Users using Zoom AI API Service in US Region](https://rewindex.com/company/zoom/incidents/tffbkhpqyhqv.md) | none | 13 min | | | 2026-08-24 08:56 UTC | [Service Degradation Affecting Meeting Chat Services](https://rewindex.com/company/zoom/incidents/wv4mtgg4khst.md) | minor | 41 min | | | 2026-08-22 09:04 UTC | [Service Degradation Affecting File Search in Zoom Hub](https://rewindex.com/company/zoom/incidents/dqk9m17ljn7x.md) | minor | 48 min | | | 2026-08-21 11:04 UTC | [Service Degradation Affecting Meta integration for Zoom.](https://rewindex.com/company/zoom/incidents/3fqk6345gq7b.md) | minor | 8.9 h | | | 2026-08-21 09:59 UTC | [Service Degradation Affecting Zoom Canvas in US Region.](https://rewindex.com/company/zoom/incidents/ct6281f8f6c7.md) | none | 27 min | | | 2026-08-18 20:05 UTC | [Service Degradation Affecting File Uploads In Zoom Chat](https://rewindex.com/company/zoom/incidents/86ds5wdy4n7p.md) | none | 1 min | | | 2026-08-17 18:12 UTC | [Service Degradation Affecting Zoom Virtual Agent](https://rewindex.com/company/zoom/incidents/jl7h5hzlnbhk.md) | none | 1.2 h | | | 2026-08-14 03:40 UTC | [A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region](https://rewindex.com/company/zoom/incidents/g26mm0lmrm7d.md) | none | 9 min | | | 2026-08-11 18:00 UTC | [Service Degradation Affecting CX Analytics](https://rewindex.com/company/zoom/incidents/hp2nx7zbtcgl.md) | minor | 27 min | | | 2026-08-11 14:48 UTC | [Service degradation with Zoom Contact Center smart note generation impacting a subset of users.](https://rewindex.com/company/zoom/incidents/90lqrmr12q8t.md) | none | 25 min | | | 2026-08-05 14:53 UTC | [Service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.](https://rewindex.com/company/zoom/incidents/gdbcf101njpy.md) | minor | 59 min | | | 2026-08-05 12:44 UTC | [Service degradation affected Zoom Rooms and Zoom Marketplace Apps in US region](https://rewindex.com/company/zoom/incidents/mb43czq6ztsp.md) | none | 12 min | | | 2026-08-02 16:26 UTC | [Service Degradation Affecting Zoom Meeting Quality in the US Region](https://rewindex.com/company/zoom/incidents/59w0q6tv7v9j.md) | none | 12 min | | | 2026-08-02 01:45 UTC | [Service Degradation Affecting Zoom Marketplace and AI Companion Services](https://rewindex.com/company/zoom/incidents/qv99nxm59x8x.md) | none | 16 min | | ## Charts ### Chart data: Zoom status incidents per year Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history. | Year | Incidents | Major/critical | | --- | --- | --- | | 2026 | 61 | 0 | ### Chart data: Incidents per month, last 36 months By impact as reported by the vendor. Maintenance excluded. | Month | Impact | Incidents | | --- | --- | --- | | 2026-08 | minor | 7 | | 2026-08 | none | 9 | | 2026-09 | minor | 11 | | 2026-09 | none | 15 | | 2026-10 | minor | 9 | | 2026-10 | none | 10 | ### Chart data: Page snapshot history One dot per archived version. Grey = first archived (baseline), orange = text changed. | Date | Page | Change | | --- | --- | --- | | 2026-10-17 | Terms of service | baseline | | 2026-10-17 | Pricing | baseline | | 2026-10-17 | Privacy policy | baseline | | 2026-10-17 | Trust / security | baseline | --- Canonical: https://rewindex.com/company/zoom · Markdown: https://rewindex.com/company/zoom.md · JSON: https://rewindex.com/api/v1/companies/zoom · Generated 2026-10-19T00:55:31.623Z