Zoom: Service Degradation Affecting Meeting Summaries Via Email.
Affected components: Zoom Canvas
Timeline of updates
- identified
We have successfully identified the root cause affecting a subset of users with meeting summary email delivery when they have selected via email only.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
- identified
We are continuing to work on a fix for this issue.
- monitoring
The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
- Incident updated: Service Degradation Affecting Meeting Summaries Via Email.
- Incident updated: Service Degradation Affecting Meeting Summaries Via Email.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
706bc67309f0648d…Version 2 captured
In the 2026-10-20 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
1bb8197bb359cd61…Version 3 captured
In the 2026-10-20 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
ed0600754893c150…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Zoom, started 2026-10-19 23:27 UTC, resolved after 1.9 h, 4 update(s); edited after publishing.
- Title
- Service Degradation Affecting Meeting Summaries Via Email.
- Vendor
- Zoom
- Date
- URL
- https://rewindex.com/company/zoom/incidents/bk0hqxnhy3w8
Zoom profileRecent Zoom incidentsAll outages on October 19, 2026Zoom in October 2026MarkdownJSON