# Zoom: Service Degradation Affecting Meeting Summaries Via Email.

> Zoom status incident “Service Degradation Affecting Meeting Summaries Via Email.” on 2026-10-19: impact minor (vendor’s label), 1.9 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/zoom/incidents/bk0hqxnhy3w8
Last updated: 2026-10-20T01:33:04Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-19 23:27 UTC · Resolved: 2026-10-20 01:18 UTC · Duration: 1.9 h
- Updates: 4 · Affected components: Zoom Canvas
- [Vendor status page: https://stspg.io/b071sw22zjsd](https://stspg.io/b071sw22zjsd)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **identified** 2026-10-19 23:27 UTC: We have successfully identified the root cause affecting a subset of users with meeting summary email delivery when they have selected via email only. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- **identified** 2026-10-19 23:30 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-10-20 00:52 UTC: The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- **resolved** 2026-10-20 01:18 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-20 00:53 UTC: [Incident updated: Service Degradation Affecting Meeting Summaries Via Email.](https://rewindex.com/change/rf0b59abecef2cb.md)
- 2026-10-20 01:33 UTC: [Incident updated: Service Degradation Affecting Meeting Summaries Via Email.](https://rewindex.com/change/r16f6a8f2b5ae5d.md)

## Cite this

Status incident (vendor impact label: minor) posted by Zoom, started 2026-10-19 23:27 UTC, resolved after 1.9 h, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/zoom/incidents/bk0hqxnhy3w8
- Citation: Zoom, “Service Degradation Affecting Meeting Summaries Via Email.” (2026-10-19 23:27 UTC). Archived by Rewindex: https://rewindex.com/company/zoom/incidents/bk0hqxnhy3w8 (CC BY 4.0).
- Markdown link: `[Zoom: Service Degradation Affecting Meeting Summaries Via Email. (2026-10-19)](https://rewindex.com/company/zoom/incidents/bk0hqxnhy3w8)`


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Canonical: https://rewindex.com/company/zoom/incidents/bk0hqxnhy3w8 · Markdown: https://rewindex.com/company/zoom/incidents/bk0hqxnhy3w8.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/bk0hqxnhy3w8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:08:01.672Z