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Zoom: Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center

Impact: noneStatus: resolvedStarted Resolved (12 min)2 updatesSource: stspg.io (opens in new tab)

Affected components: Zoom Contact CenterZoom CX - Global - Zoom Contact Center

Timeline of updates

  1. monitoring

    On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center. This incident has been resolved and the affected services have been restored.

  2. resolved

    This incident has been resolved and the affected services have been restored.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Zoom profile · Recent Zoom incidents · Markdown · JSON