Companies / Zoom / incidents

Zoom: Service Degradation Affecting Meeting Chat Services

Affected components: In-Meeting Chat/PollingZoom Meetings - In-Meeting Chat/Polling

Timeline of updates

1. investigating2026-08-24 08:56 UTC

   We are currently investigating a service degradation affecting users ability to use meeting chat. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

2. identified2026-08-24 09:06 UTC

   We have successfully identified the root cause affecting users ability to use meeting chat. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

3. monitoring2026-08-24 09:20 UTC

   The issue affecting users' ability to use meeting chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

4. resolved2026-08-24 09:37 UTC

   This incident has been resolved and the affected services have been restored.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Zoom profile · Recent Zoom incidents · Markdown · JSON