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Zoom: Service Degradation Affecting Email in Zoom Contact Center Services in North America

Impact: noneStatus: resolvedStarted Resolved (9 min)2 updatesSource: stspg.io (opens in new tab)

Affected components: Email (Inbound/Outbound)Zoom CX - NORTH AMERICA - Email (Inbound/Outbound)Zoom Contact CenterZoom CX - NORTH AMERICA - Zoom Contact Center

Timeline of updates

  1. monitoring

    On 09/04/2026, Between 15:15 UTC to 16:10 UTC, A subset of users may have experienced issues with Email in Zoom Contact Center. This incident has been resolved and the affected services have been restored.

  2. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Zoom profile · Recent Zoom incidents · Markdown · JSON