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Zoom: Service Degradation Affecting Zoom Inbound SMS Service in the AU region

MinorStatus: resolvededitedStarted Resolved (1.0 h)4 updatesstatus.zoom.us (opens in new tab)

Affected components: SMS - Inbound/OutboundSMS/MMS - Inbound/Outbound

Timeline of updates

  1. investigating

    We are currently investigating a service degradation affecting Zoom Inbound SMS Service in the AU region.
    Outbound SMS remains operational and unaffected.
    Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
    We appreciate your patience as we work to resolve this issue.

  2. identified

    We have successfully identified the root cause affecting Zoom Inbound SMS Service in the AU region.
    Outbound SMS remains operational and unaffected.
    Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
    Thank you for your patience.

  3. monitoring

    The service degradation affecting Zoom Inbound SMS Service in the AU region has been successfully resolved.
    Our team will continue to monitor the situation closely and keep you informed of any further developments.

  4. resolved

    This incident has been resolved.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.zoom.us (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Zoom, started 2026-11-09 00:07 UTC, resolved after 1.0 h, 4 update(s); edited after publishing.

Title
Service Degradation Affecting Zoom Inbound SMS Service in the AU region
Vendor
Zoom
Date
URL
https://rewindex.com/company/zoom/incidents/24hyksy87wl0

Zoom profileRecent Zoom incidentsAll outages on November 9, 2026Zoom in November 2026MarkdownJSON