ChangesZoomZoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact)
Zoom: Incident silently edited: Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact)
Summary
Zoom’s scheduled Cloud Room Connector (CRC) DNS-change notice was reformatted to remove a blank line. The listed regions and legacy DNS decommissioning wording are unchanged, with no new customer impact stated.
Machine-written from the diff below (Sol; type: wording only). Check the diff before relying on it.
Incident page: the full timeline of updates
What changed
Struck in red is what Zoom removed; blue is what they added. Muted text is unchanged context.
Before: …other regions that are no longer in use. <b>Effective Date</b>: November 14, 2026 <b>Action Required</b> To avoid service disruption, we recommend reviewing your…
After: …other regions that are no longer in use. Effective Date: November 14, 2026 Action Required To avoid service disruption, we recommend reviewing your…
Before: …any questions or issues, please contact Zoom Support. <b>DNS Record Updates</b> <b>Japan Region</b> We will update the country-level domain and data-center…
After: …any questions or issues, please contact Zoom Support. DNS Record Updates Japan Region We will update the country-level domain and data-center…
Before: …>> jp.zoomcrc.com os.zmjp.us >> kix.zoomcrc.com ty.zmjp.us >> nrt.zoomcrc.com <b>Records to be replaced (A-Record and SRV-Record):</b> <b>zmjp.us:</b> _h323cs._tcp.zmjp.us _sip._tcp.zmjp.us _sips._tcp.zmjp.us _sip._udp.zmjp.us <b>os.zmjp.us:</b> _h323cs._tcp.os.zmjp.us _sip._tcp.os.zmjp.us _sips._tcp.os.zmjp.us _sip._udp.os.zmjp.us <b>ty.zmjp.us:</b> _h323cs._tcp.ty.zmjp.us _sip._tcp.ty.zmjp.us _sips._tcp.ty.zmjp.us _sip._udp.ty.zmjp.us <b>New records (A-Record and SRV-Record):</b> <b>jp.zoomcrc.com:</b> _h323cs._tcp.jp.zoomcrc.com _sip._tcp.jp.zoomcrc.com _sips._tcp.jp.zoomcrc.com _sip._udp.jp.zoomcrc.com <b>kix.zoomcrc.com:</b> _h323cs._tcp.kix.zoomcrc.com _sip._tcp.kix.zoomcrc.com _sips._tcp.kix.zoomcrc.com _sip._udp.kix.zoomcrc.com <b>nrt.zoomcrc.com:</b> _h323cs._tcp.nrt.zoomcrc.com _sip._tcp.nrt.zoomcrc.com _sips._tcp.nrt.zoomcrc.com _sip._udp.nrt.zoomcrc.com <b>Canada Region</b> We will update the country-level domain and data-center…
After: …>> jp.zoomcrc.com os.zmjp.us >> kix.zoomcrc.com ty.zmjp.us >> nrt.zoomcrc.com Records to be replaced (A-Record and SRV-Record): zmjp.us: _h323cs._tcp.zmjp.us _sip._tcp.zmjp.us _sips._tcp.zmjp.us _sip._udp.zmjp.us os.zmjp.us: _h323cs._tcp.os.zmjp.us _sip._tcp.os.zmjp.us _sips._tcp.os.zmjp.us _sip._udp.os.zmjp.us ty.zmjp.us: _h323cs._tcp.ty.zmjp.us _sip._tcp.ty.zmjp.us _sips._tcp.ty.zmjp.us _sip._udp.ty.zmjp.us New records (A-Record and SRV-Record): jp.zoomcrc.com: _h323cs._tcp.jp.zoomcrc.com _sip._tcp.jp.zoomcrc.com _sips._tcp.jp.zoomcrc.com _sip._udp.jp.zoomcrc.com kix.zoomcrc.com: _h323cs._tcp.kix.zoomcrc.com _sip._tcp.kix.zoomcrc.com _sips._tcp.kix.zoomcrc.com _sip._udp.kix.zoomcrc.com nrt.zoomcrc.com: _h323cs._tcp.nrt.zoomcrc.com _sip._tcp.nrt.zoomcrc.com _sips._tcp.nrt.zoomcrc.com _sip._udp.nrt.zoomcrc.com Canada Region We will update the country-level domain and data-center…
Before: …>> ca.zoomcrc.com tr.zmca.us >> yyz.zoomcrc.com vn.zmca.us >> yvr.zoomcrc.com <b>Records to be replaced (A-Record and SRV-Record):</b> <b>zmca.us:</b> _h323cs._tcp.zmca.us _sip._tcp.zmca.us _sips._tcp.zmca.us _sip._udp.zmca.us <b>tr.zmca.us:</b> _h323cs._tcp.tr.zmca.us _sip._tcp.tr.zmca.us _sips._tcp.tr.zmca.us _sip._udp.tr.zmca.us <b>vn.zmca.us:</b> _h323cs._tcp.vn.zmca.us _sip._tcp.vn.zmca.us _sips._tcp.vn.zmca.us _sip._udp.vn.zmca.us <b>New records (A-Record and SRV-Record):</b> <b>ca.zoomcrc.com:</b> _h323cs._tcp.ca.zoomcrc.com _sip._tcp.ca.zoomcrc.com _sips._tcp.ca.zoomcrc.com _sip._udp.ca.zoomcrc.com <b>yyz.zoomcrc.com:</b> _h323cs._tcp.yyz.zoomcrc.com _sip._tcp.yyz.zoomcrc.com _sips._tcp.yyz.zoomcrc.com _sip._udp.yyz.zoomcrc.com <b>yvr.zoomcrc.com:</b> _h323cs._tcp.yvr.zoomcrc.com _sip._tcp.yvr.zoomcrc.com _sips._tcp.yvr.zoomcrc.com _sip._udp.yvr.zoomcrc.com <b>EU Region</b> We will update the data-center (DC) domains, along…
After: …>> ca.zoomcrc.com tr.zmca.us >> yyz.zoomcrc.com vn.zmca.us >> yvr.zoomcrc.com Records to be replaced (A-Record and SRV-Record): zmca.us: _h323cs._tcp.zmca.us _sip._tcp.zmca.us _sips._tcp.zmca.us _sip._udp.zmca.us tr.zmca.us: _h323cs._tcp.tr.zmca.us _sip._tcp.tr.zmca.us _sips._tcp.tr.zmca.us _sip._udp.tr.zmca.us vn.zmca.us: _h323cs._tcp.vn.zmca.us _sip._tcp.vn.zmca.us _sips._tcp.vn.zmca.us _sip._udp.vn.zmca.us New records (A-Record and SRV-Record): ca.zoomcrc.com: _h323cs._tcp.ca.zoomcrc.com _sip._tcp.ca.zoomcrc.com _sips._tcp.ca.zoomcrc.com _sip._udp.ca.zoomcrc.com yyz.zoomcrc.com: _h323cs._tcp.yyz.zoomcrc.com _sip._tcp.yyz.zoomcrc.com _sips._tcp.yyz.zoomcrc.com _sip._udp.yyz.zoomcrc.com yvr.zoomcrc.com: _h323cs._tcp.yvr.zoomcrc.com _sip._tcp.yvr.zoomcrc.com _sips._tcp.yvr.zoomcrc.com _sip._udp.yvr.zoomcrc.com EU Region We will update the data-center (DC) domains, along…
Before: …as follows: am.zmeu.us >> ams.zoomcrc.com fr.zmeu.us >> fra.zoomcrc.com <b>Records to be replaced (A-Record and SRV-Record):</b> <b>am.zmeu.us:</b> _h323cs._tcp.am.zmeu.us _sip._tcp.am.zmeu.us _sips._tcp.am.zmeu.us _sip._udp.am.zmeu.us <b>fr.zmeu.us:</b> _h323cs._tcp.fr.zmeu.us _sip._tcp.fr.zmeu.us _sips._tcp.fr.zmeu.us _sip._udp.fr.zmeu.us <b>New records (A-Record and SRV-Record):</b> <b>ams.zoomcrc.com:</b> _h323cs._tcp.ams.zoomcrc.com _sip._tcp.ams.zoomcrc.com _sips._tcp.ams.zoomcrc.com _sip._udp.ams.zoomcrc.com <b>fra.zoomcrc.com:</b> _h323cs._tcp.fra.zoomcrc.com _sip._tcp.fra.zoomcrc.com _sips._tcp.fra.zoomcrc.com _sip._udp.fra.zoomcrc.com <b>Decommisioned Legacy Records</b> <b>Hosted Zone:</b> zmeu.us <b>A-Records:</b> <b>sip.zmeu.us</b> vip2.zmeu.us sip2.zmeu.us udp2.zmeu.us udp.zmeu.us <b>SRV-Records:</b> _h323cs._tcp.vip2.zmeu.us _sip._tcp.vip2.zmeu.us _sips._tcp.vip2.zmeu.us _sip._udp.vip2.zmeu.us <b>Australia Region</b> We will update the country-level domain and data-center…
After: …as follows: am.zmeu.us >> ams.zoomcrc.com fr.zmeu.us >> fra.zoomcrc.com Records to be replaced (A-Record and SRV-Record): am.zmeu.us: _h323cs._tcp.am.zmeu.us _sip._tcp.am.zmeu.us _sips._tcp.am.zmeu.us _sip._udp.am.zmeu.us fr.zmeu.us: _h323cs._tcp.fr.zmeu.us _sip._tcp.fr.zmeu.us _sips._tcp.fr.zmeu.us _sip._udp.fr.zmeu.us New records (A-Record and SRV-Record): ams.zoomcrc.com: _h323cs._tcp.ams.zoomcrc.com _sip._tcp.ams.zoomcrc.com _sips._tcp.ams.zoomcrc.com _sip._udp.ams.zoomcrc.com fra.zoomcrc.com: _h323cs._tcp.fra.zoomcrc.com _sip._tcp.fra.zoomcrc.com _sips._tcp.fra.zoomcrc.com _sip._udp.fra.zoomcrc.com Decommisioned Legacy Records Hosted Zone: zmeu.us A-Records: sip.zmeu.us vip2.zmeu.us sip2.zmeu.us udp2.zmeu.us udp.zmeu.us SRV-Records: _h323cs._tcp.vip2.zmeu.us _sip._tcp.vip2.zmeu.us _sips._tcp.vip2.zmeu.us _sip._udp.vip2.zmeu.us Australia Region We will update the country-level domain and data-center…
Before: …>> au.zoomcrc.com me.zmau.us >> mel.zoomcrc.com sy.zmau.us >> syd.zoomcrc.com <b>Records to be replaced (A-Record and SRV-Record):</b> <b>zmau.us:</b> _h323cs._tcp.zmau.us _sip._tcp.zmau.us _sips._tcp.zmau.us _sip._udp.zmau.us <b>me.zmau.us:</b> _h323cs._tcp.me.zmau.us _sip._tcp.me.zmau.us _sips._tcp.me.zmau.us _sip._udp.me.zmau.us <b>sy.zmau.us:</b> _h323cs._tcp.sy.zmau.us _sip._tcp.sy.zmau.us _sips._tcp.sy.zmau.us _sip._udp.sy.zmau.us <b>New records (A-Record and SRV-Record):</b> <b>au.zoomcrc.com:</b> _h323cs._tcp.au.zoomcrc.com _sip._tcp.au.zoomcrc.com _sips._tcp.au.zoomcrc.com _sip._udp.au.zoomcrc.com <b>mel.zoomcrc.com:</b> _h323cs._tcp.mel.zoomcrc.com _sip._tcp.mel.zoomcrc.com _sips._tcp.mel.zoomcrc.com _sip._udp.mel.zoomcrc.com <b>syd.zoomcrc.com:</b> _h323cs._tcp.syd.zoomcrc.com _sip._tcp.syd.zoomcrc.com _sips._tcp.syd.zoomcrc.com _sip._udp.syd.zoomcrc.com <b>Decommisioned Legacy Records</b> <b>Hosted Zone:</b> zmau.us <b>SRV-Records:</b> _h323cs._tcp.vip2.zmau.us _sip._tcp.vip2.zmau.us _sip._tcp.vip2.zmau.us _sip._udp.vip2.zmau.us _sips._udp.vip2.zmau.us <b>China Region</b> We will update the country-level domain and data-center…
After: …>> au.zoomcrc.com me.zmau.us >> mel.zoomcrc.com sy.zmau.us >> syd.zoomcrc.com Records to be replaced (A-Record and SRV-Record): zmau.us: _h323cs._tcp.zmau.us _sip._tcp.zmau.us _sips._tcp.zmau.us _sip._udp.zmau.us me.zmau.us: _h323cs._tcp.me.zmau.us _sip._tcp.me.zmau.us _sips._tcp.me.zmau.us _sip._udp.me.zmau.us sy.zmau.us: _h323cs._tcp.sy.zmau.us _sip._tcp.sy.zmau.us _sips._tcp.sy.zmau.us _sip._udp.sy.zmau.us New records (A-Record and SRV-Record): au.zoomcrc.com: _h323cs._tcp.au.zoomcrc.com _sip._tcp.au.zoomcrc.com _sips._tcp.au.zoomcrc.com _sip._udp.au.zoomcrc.com mel.zoomcrc.com: _h323cs._tcp.mel.zoomcrc.com _sip._tcp.mel.zoomcrc.com _sips._tcp.mel.zoomcrc.com _sip._udp.mel.zoomcrc.com syd.zoomcrc.com: _h323cs._tcp.syd.zoomcrc.com _sip._tcp.syd.zoomcrc.com _sips._tcp.syd.zoomcrc.com _sip._udp.syd.zoomcrc.com Decommisioned Legacy Records Hosted Zone: zmau.us SRV-Records: _h323cs._tcp.vip2.zmau.us _sip._tcp.vip2.zmau.us _sip._tcp.vip2.zmau.us _sip._udp.vip2.zmau.us _sips._udp.vip2.zmau.us China Region Decommisioned Legacy Records Hosted Zone: zmcn.us A-Records: udp.zmcn.us udp2.zmcn.us vip2.zmcn.us sip2.zmcn.us sip.zmcn.us SRV-Records: _h323cs._tcp.vip2.zmcn.us _sip._tcp.vip2.zmcn.us _sips._tcp.vip2.zmcn.us _sip._udp.vip2.zmcn.us Hong Kong Region We will update the country-level domain and data-center…
Before: …An example of the change is as follows: zmcn.us >> cn.zoomcrc.com <b>Records to be replaced (A-Record and SRV-Record):</b> <b>zmcn.us:</b> _h323cs._tcp.zmcn.us _sip._tcp.zmcn.us _sips._tcp.zmcn.us _sip._udp.zmcn.us <b>New records (A-Record and SRV-Record):</b> <b>cn.zoomcrc.com:</b> _h323cs._tcp.cn.zoomcrc.com _sip._tcp.cn.zoomcrc.com _sips._tcp.cn.zoomcrc.com _sip._udp.cn.zoomcrc.com <b>Decommisioned Legacy Records</b> <b>Hosted Zone:</b> zmcn.us <b>A-Records:</b> udp.zmcn.us udp2.zmcn.us vip2.zmcn.us sip2.zmcn.us sip.zmcn.us <b>SRV-Records:</b> _h323cs._tcp.vip2.zmcn.us _sip._tcp.vip2.zmcn.us _sips._tcp.vip2.zmcn.us _sip._udp.vip2.zmcn.us <b>Hong Kong Region</b> We will update the country-level domain and data-center…
After: …An example of the change is as follows: removed We will update the country-level domain and data-center…
Before: …the change is as follows: zmhk.us >> hkg.zoomcrc.com <b>Records to be replaced (A-Record and SRV-Record):</b> <b>zmhk.us:</b> _h323cs._tcp.zmhk.us _sip._tcp.zmhk.us _sips._tcp.zmhk.us _sip._udp.zmhk.us <b>New records (A-Record and SRV-Record):</b> <b>hkg.zoomcrc.com:</b> _h323cs._tcp.hkg.zoomcrc.com _sip._tcp.hkg.zoomcrc.com _sips._tcp.hkg.zoomcrc.com _sip._udp.hkg.zoomcrc.com <b>Decommisioned Legacy Records</b> <b>Hosted Zone:</b> zmhk.us <b>A-Records:</b> vip2.zmhk.us udp2.zmhk.us sip2.zmhk.us udp.zmhk.us sip.zmhk.us <b>SRV-Records:</b> _sip._tcp.vip2.zmhk.us _sip._udp.vip2.zmhk.us _sips._tcp.vip2.zmhk.us _h323cs._tcp.vip2.zmhk.us <b>India Region</b> We will update the country-level domain and data-center…
After: …the change is as follows: zmhk.us >> hkg.zoomcrc.com Records to be replaced (A-Record and SRV-Record): zmhk.us: _h323cs._tcp.zmhk.us _sip._tcp.zmhk.us _sips._tcp.zmhk.us _sip._udp.zmhk.us New records (A-Record and SRV-Record): hkg.zoomcrc.com: _h323cs._tcp.hkg.zoomcrc.com _sip._tcp.hkg.zoomcrc.com _sips._tcp.hkg.zoomcrc.com _sip._udp.hkg.zoomcrc.com Decommisioned Legacy Records Hosted Zone: zmhk.us A-Records: vip2.zmhk.us udp2.zmhk.us sip2.zmhk.us udp.zmhk.us sip.zmhk.us SRV-Records: _sip._tcp.vip2.zmhk.us _sip._udp.vip2.zmhk.us _sips._tcp.vip2.zmhk.us _h323cs._tcp.vip2.zmhk.us India Region We will update the country-level domain and data-center…
Before: …>> in.zoomcrc.com hy.zmin.us >> hy2.zoomcrc.com mb.zmin.us >> mb2.zoomcrc.com <b>Records to be replaced (A-Record and SRV-Record):</b> <b>zmin.us:</b> _h323cs._tcp.zmin.us _sip._tcp.zmin.us _sips._tcp.zmin.us _sip._udp.zmin.us <b>hy.zmin.us:</b> _h323cs._tcp.hy.zmin.us _sip._tcp.hy.zmin.us _sips._tcp.hy.zmin.us _sip._udp.hy.zmin.us <b>mb.zmin.us:</b> _h323cs._tcp.mb.zmin.us _sip._tcp.mb.zmin.us _sips._tcp.mb.zmin.us _sip._udp.mb.zmin.us <b>New records (A-Record and SRV-Record):</b> <b>in.zoomcrc.com:</b> _h323cs._tcp.in.zoomcrc.com _sip._tcp.in.zoomcrc.com _sips._tcp.in.zoomcrc.com _sip._udp.in.zoomcrc.com <b>hy2.zoomcrc.com:</b> _h323cs._tcp.hy2.zoomcrc.com _sip._tcp.hy2.zoomcrc.com _sips._tcp.hy2.zoomcrc.com _sip._udp.hy2.zoomcrc.com <b>mb2.zoomcrc.com:</b> _h323cs._tcp.mb2.zoomcrc.com _sip._tcp.mb2.zoomcrc.com _sips._tcp.mb2.zoomcrc.com _sip._udp.mb2.zoomcrc.com <b>Decommisioned Legacy Records</b> <b>Hosted Zone:</b> zmin.us <b>A-Records:</b> vip2.zmin.us udp2.zmin.us udp.zmin.us sip2.zmin.us sip.zmin.us <b>SRV-Records:</b> _sips._tcp.vip2.zmin.us _sip._udp.vip2.zmin.us _sip._tcp.vip2.zmin.us _h323cs._tcp.vip2.zmin.us…
After: …>> in.zoomcrc.com hy.zmin.us >> hy2.zoomcrc.com mb.zmin.us >> mb2.zoomcrc.com Records to be replaced (A-Record and SRV-Record): zmin.us: _h323cs._tcp.zmin.us _sip._tcp.zmin.us _sips._tcp.zmin.us _sip._udp.zmin.us hy.zmin.us: _h323cs._tcp.hy.zmin.us _sip._tcp.hy.zmin.us _sips._tcp.hy.zmin.us _sip._udp.hy.zmin.us mb.zmin.us: _h323cs._tcp.mb.zmin.us _sip._tcp.mb.zmin.us _sips._tcp.mb.zmin.us _sip._udp.mb.zmin.us New records (A-Record and SRV-Record): in.zoomcrc.com: _h323cs._tcp.in.zoomcrc.com _sip._tcp.in.zoomcrc.com _sips._tcp.in.zoomcrc.com _sip._udp.in.zoomcrc.com hy2.zoomcrc.com: _h323cs._tcp.hy2.zoomcrc.com _sip._tcp.hy2.zoomcrc.com _sips._tcp.hy2.zoomcrc.com _sip._udp.hy2.zoomcrc.com mb2.zoomcrc.com: _h323cs._tcp.mb2.zoomcrc.com _sip._tcp.mb2.zoomcrc.com _sips._tcp.mb2.zoomcrc.com _sip._udp.mb2.zoomcrc.com Decommisioned Legacy Records Hosted Zone: zmin.us A-Records: vip2.zmin.us udp2.zmin.us udp.zmin.us sip2.zmin.us sip.zmin.us SRV-Records: _sips._tcp.vip2.zmin.us _sip._udp.vip2.zmin.us _sip._tcp.vip2.zmin.us _h323cs._tcp.vip2.zmin.us…
Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
Before captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
15acb2baf0ac84e8…After captured
In the 2026-10-23 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
4adab96dc75ee568…
History of this incident
Friday, October 23
1 rewrite, 1 incident change
- Wording onlyEdited by the vendor
Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact)this change
Zoom’s scheduled Cloud Room Connector (CRC) DNS-change notice was reformatted to remove a blank line. The listed regions and legacy DNS decommissioning wording are unchanged, with no new customer impact stated.
- Normal progressIncident
Wednesday, October 21
1 rewrite
- Wording onlyEdited by the vendor
Cite this
Incident silently edited: Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact) on Zoom’s status page, changed 2026-10-23 09:01 UTC (change 3 of 3).
- Title
- Incident silently edited: Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact)
- Vendor
- Zoom
- Date
- URL
- https://rewindex.com/change/ra0ffd98af2e6f1