# Zoom: Incident silently edited: Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact)

> Zoom’s scheduled Cloud Room Connector (CRC) DNS-change notice was reformatted to remove a blank line. The listed regions and legacy DNS decommissioning wording are unchanged, with no new customer impact stated.

Canonical: https://rewindex.com/change/ra0ffd98af2e6f1
Last updated: 2026-10-23T09:01:28Z

**Summary:** Zoom’s scheduled Cloud Room Connector (CRC) DNS-change notice was reformatted to remove a blank line. The listed regions and legacy DNS decommissioning wording are unchanged, with no new customer impact stated. _(machine-written, sol)_
- Kind: Silent edit · Label: Wording only (typesafe/jev-1.13-20260917)
- Changed: 2026-10-23 09:01 UTC · Detected: 2026-10-23 09:01 UTC
- [Source: https://stspg.io/5kb0mvm451bs](https://stspg.io/5kb0mvm451bs)
- [Company: Zoom](https://rewindex.com/company/zoom.md)
- Versions: before incident\_version:117/ld4htx4mtmc2@dafd4548b272 → after incident\_version:117/ld4htx4mtmc2@693e72884ec5
- Change 3 of 3 for this incident

Incident page (full timeline): [Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact)](https://rewindex.com/company/zoom/incidents/ld4htx4mtmc2.md)
## What changed

**1. Changed: Update** (scheduled) · 2026-10-09 17:27 UTC

```diff
  …other regions that are no longer in use.
- <b>Effective Date</b>: November 14, 2026 <b>Action Required</b>
+ Effective Date: November 14, 2026 Action Required
  To avoid service disruption, we recommend reviewing your…
  …any questions or issues, please contact Zoom Support.
- <b>DNS Record Updates</b> <b>Japan Region</b>
+ DNS Record Updates Japan Region
  We will update the country-level domain and data-center…
  …>> jp.zoomcrc.com os.zmjp.us >> kix.zoomcrc.com ty.zmjp.us >> nrt.zoomcrc.com
- <b>Records to be replaced (A-Record and SRV-Record):</b> <b>zmjp.us:</b> _h323cs._tcp.zmjp.us _sip._tcp.zmjp.us _sips._tcp.zmjp.us _sip._udp.zmjp.us <b>os.zmjp.us:</b> _h323cs._tcp.os.zmjp.us _sip._tcp.os.zmjp.us _sips._tcp.os.zmjp.us _sip._udp.os.zmjp.us <b>ty.zmjp.us:</b> _h323cs._tcp.ty.zmjp.us _sip._tcp.ty.zmjp.us _sips._tcp.ty.zmjp.us _sip._udp.ty.zmjp.us <b>New records (A-Record and SRV-Record):</b> <b>jp.zoomcrc.com:</b> _h323cs._tcp.jp.zoomcrc.com _sip._tcp.jp.zoomcrc.com _sips._tcp.jp.zoomcrc.com _sip._udp.jp.zoomcrc.com <b>kix.zoomcrc.com:</b> _h323cs._tcp.kix.zoomcrc.com _sip._tcp.kix.zoomcrc.com _sips._tcp.kix.zoomcrc.com _sip._udp.kix.zoomcrc.com <b>nrt.zoomcrc.com:</b> _h323cs._tcp.nrt.zoomcrc.com _sip._tcp.nrt.zoomcrc.com _sips._tcp.nrt.zoomcrc.com _sip._udp.nrt.zoomcrc.com <b>Canada Region</b>
+ Records to be replaced (A-Record and SRV-Record): zmjp.us: _h323cs._tcp.zmjp.us _sip._tcp.zmjp.us _sips._tcp.zmjp.us _sip._udp.zmjp.us os.zmjp.us: _h323cs._tcp.os.zmjp.us _sip._tcp.os.zmjp.us _sips._tcp.os.zmjp.us _sip._udp.os.zmjp.us ty.zmjp.us: _h323cs._tcp.ty.zmjp.us _sip._tcp.ty.zmjp.us _sips._tcp.ty.zmjp.us _sip._udp.ty.zmjp.us New records (A-Record and SRV-Record): jp.zoomcrc.com: _h323cs._tcp.jp.zoomcrc.com _sip._tcp.jp.zoomcrc.com _sips._tcp.jp.zoomcrc.com _sip._udp.jp.zoomcrc.com kix.zoomcrc.com: _h323cs._tcp.kix.zoomcrc.com _sip._tcp.kix.zoomcrc.com _sips._tcp.kix.zoomcrc.com _sip._udp.kix.zoomcrc.com nrt.zoomcrc.com: _h323cs._tcp.nrt.zoomcrc.com _sip._tcp.nrt.zoomcrc.com _sips._tcp.nrt.zoomcrc.com _sip._udp.nrt.zoomcrc.com Canada Region
  We will update the country-level domain and data-center…
  …>> ca.zoomcrc.com tr.zmca.us >> yyz.zoomcrc.com vn.zmca.us >> yvr.zoomcrc.com
- <b>Records to be replaced (A-Record and SRV-Record):</b> <b>zmca.us:</b> _h323cs._tcp.zmca.us _sip._tcp.zmca.us _sips._tcp.zmca.us _sip._udp.zmca.us <b>tr.zmca.us:</b> _h323cs._tcp.tr.zmca.us _sip._tcp.tr.zmca.us _sips._tcp.tr.zmca.us _sip._udp.tr.zmca.us <b>vn.zmca.us:</b> _h323cs._tcp.vn.zmca.us _sip._tcp.vn.zmca.us _sips._tcp.vn.zmca.us _sip._udp.vn.zmca.us <b>New records (A-Record and SRV-Record):</b> <b>ca.zoomcrc.com:</b> _h323cs._tcp.ca.zoomcrc.com _sip._tcp.ca.zoomcrc.com _sips._tcp.ca.zoomcrc.com _sip._udp.ca.zoomcrc.com <b>yyz.zoomcrc.com:</b> _h323cs._tcp.yyz.zoomcrc.com _sip._tcp.yyz.zoomcrc.com _sips._tcp.yyz.zoomcrc.com _sip._udp.yyz.zoomcrc.com <b>yvr.zoomcrc.com:</b> _h323cs._tcp.yvr.zoomcrc.com _sip._tcp.yvr.zoomcrc.com _sips._tcp.yvr.zoomcrc.com _sip._udp.yvr.zoomcrc.com <b>EU Region</b>
+ Records to be replaced (A-Record and SRV-Record): zmca.us: _h323cs._tcp.zmca.us _sip._tcp.zmca.us _sips._tcp.zmca.us _sip._udp.zmca.us tr.zmca.us: _h323cs._tcp.tr.zmca.us _sip._tcp.tr.zmca.us _sips._tcp.tr.zmca.us _sip._udp.tr.zmca.us vn.zmca.us: _h323cs._tcp.vn.zmca.us _sip._tcp.vn.zmca.us _sips._tcp.vn.zmca.us _sip._udp.vn.zmca.us New records (A-Record and SRV-Record): ca.zoomcrc.com: _h323cs._tcp.ca.zoomcrc.com _sip._tcp.ca.zoomcrc.com _sips._tcp.ca.zoomcrc.com _sip._udp.ca.zoomcrc.com yyz.zoomcrc.com: _h323cs._tcp.yyz.zoomcrc.com _sip._tcp.yyz.zoomcrc.com _sips._tcp.yyz.zoomcrc.com _sip._udp.yyz.zoomcrc.com yvr.zoomcrc.com: _h323cs._tcp.yvr.zoomcrc.com _sip._tcp.yvr.zoomcrc.com _sips._tcp.yvr.zoomcrc.com _sip._udp.yvr.zoomcrc.com EU Region
  We will update the data-center (DC) domains, along…
  …as follows: am.zmeu.us >> ams.zoomcrc.com fr.zmeu.us >> fra.zoomcrc.com
- <b>Records to be replaced (A-Record and SRV-Record):</b> <b>am.zmeu.us:</b> _h323cs._tcp.am.zmeu.us _sip._tcp.am.zmeu.us _sips._tcp.am.zmeu.us _sip._udp.am.zmeu.us <b>fr.zmeu.us:</b> _h323cs._tcp.fr.zmeu.us _sip._tcp.fr.zmeu.us _sips._tcp.fr.zmeu.us _sip._udp.fr.zmeu.us <b>New records (A-Record and SRV-Record):</b> <b>ams.zoomcrc.com:</b> _h323cs._tcp.ams.zoomcrc.com _sip._tcp.ams.zoomcrc.com _sips._tcp.ams.zoomcrc.com _sip._udp.ams.zoomcrc.com <b>fra.zoomcrc.com:</b> _h323cs._tcp.fra.zoomcrc.com _sip._tcp.fra.zoomcrc.com _sips._tcp.fra.zoomcrc.com _sip._udp.fra.zoomcrc.com <b>Decommisioned Legacy Records</b> <b>Hosted Zone:</b> zmeu.us <b>A-Records:</b> <b>sip.zmeu.us</b> vip2.zmeu.us sip2.zmeu.us udp2.zmeu.us udp.zmeu.us <b>SRV-Records:</b> _h323cs._tcp.vip2.zmeu.us _sip._tcp.vip2.zmeu.us _sips._tcp.vip2.zmeu.us _sip._udp.vip2.zmeu.us <b>Australia Region</b>
+ Records to be replaced (A-Record and SRV-Record): am.zmeu.us: _h323cs._tcp.am.zmeu.us _sip._tcp.am.zmeu.us _sips._tcp.am.zmeu.us _sip._udp.am.zmeu.us fr.zmeu.us: _h323cs._tcp.fr.zmeu.us _sip._tcp.fr.zmeu.us _sips._tcp.fr.zmeu.us _sip._udp.fr.zmeu.us New records (A-Record and SRV-Record): ams.zoomcrc.com: _h323cs._tcp.ams.zoomcrc.com _sip._tcp.ams.zoomcrc.com _sips._tcp.ams.zoomcrc.com _sip._udp.ams.zoomcrc.com fra.zoomcrc.com: _h323cs._tcp.fra.zoomcrc.com _sip._tcp.fra.zoomcrc.com _sips._tcp.fra.zoomcrc.com _sip._udp.fra.zoomcrc.com Decommisioned Legacy Records Hosted Zone: zmeu.us A-Records: sip.zmeu.us vip2.zmeu.us sip2.zmeu.us udp2.zmeu.us udp.zmeu.us SRV-Records: _h323cs._tcp.vip2.zmeu.us _sip._tcp.vip2.zmeu.us _sips._tcp.vip2.zmeu.us _sip._udp.vip2.zmeu.us Australia Region
  We will update the country-level domain and data-center…
  …>> au.zoomcrc.com me.zmau.us >> mel.zoomcrc.com sy.zmau.us >> syd.zoomcrc.com
- <b>Records to be replaced (A-Record and SRV-Record):</b> <b>zmau.us:</b> _h323cs._tcp.zmau.us _sip._tcp.zmau.us _sips._tcp.zmau.us _sip._udp.zmau.us <b>me.zmau.us:</b> _h323cs._tcp.me.zmau.us _sip._tcp.me.zmau.us _sips._tcp.me.zmau.us _sip._udp.me.zmau.us <b>sy.zmau.us:</b> _h323cs._tcp.sy.zmau.us _sip._tcp.sy.zmau.us _sips._tcp.sy.zmau.us _sip._udp.sy.zmau.us <b>New records (A-Record and SRV-Record):</b> <b>au.zoomcrc.com:</b> _h323cs._tcp.au.zoomcrc.com _sip._tcp.au.zoomcrc.com _sips._tcp.au.zoomcrc.com _sip._udp.au.zoomcrc.com <b>mel.zoomcrc.com:</b> _h323cs._tcp.mel.zoomcrc.com _sip._tcp.mel.zoomcrc.com _sips._tcp.mel.zoomcrc.com _sip._udp.mel.zoomcrc.com <b>syd.zoomcrc.com:</b> _h323cs._tcp.syd.zoomcrc.com _sip._tcp.syd.zoomcrc.com _sips._tcp.syd.zoomcrc.com _sip._udp.syd.zoomcrc.com <b>Decommisioned Legacy Records</b> <b>Hosted Zone:</b> zmau.us <b>SRV-Records:</b> _h323cs._tcp.vip2.zmau.us _sip._tcp.vip2.zmau.us _sip._tcp.vip2.zmau.us _sip._udp.vip2.zmau.us _sips._udp.vip2.zmau.us <b>China Region</b>
+ Records to be replaced (A-Record and SRV-Record): zmau.us: _h323cs._tcp.zmau.us _sip._tcp.zmau.us _sips._tcp.zmau.us _sip._udp.zmau.us me.zmau.us: _h323cs._tcp.me.zmau.us _sip._tcp.me.zmau.us _sips._tcp.me.zmau.us _sip._udp.me.zmau.us sy.zmau.us: _h323cs._tcp.sy.zmau.us _sip._tcp.sy.zmau.us _sips._tcp.sy.zmau.us _sip._udp.sy.zmau.us New records (A-Record and SRV-Record): au.zoomcrc.com: _h323cs._tcp.au.zoomcrc.com _sip._tcp.au.zoomcrc.com _sips._tcp.au.zoomcrc.com _sip._udp.au.zoomcrc.com mel.zoomcrc.com: _h323cs._tcp.mel.zoomcrc.com _sip._tcp.mel.zoomcrc.com _sips._tcp.mel.zoomcrc.com _sip._udp.mel.zoomcrc.com syd.zoomcrc.com: _h323cs._tcp.syd.zoomcrc.com _sip._tcp.syd.zoomcrc.com _sips._tcp.syd.zoomcrc.com _sip._udp.syd.zoomcrc.com Decommisioned Legacy Records Hosted Zone: zmau.us SRV-Records: _h323cs._tcp.vip2.zmau.us _sip._tcp.vip2.zmau.us _sip._tcp.vip2.zmau.us _sip._udp.vip2.zmau.us _sips._udp.vip2.zmau.us China Region Decommisioned Legacy Records Hosted Zone: zmcn.us A-Records: udp.zmcn.us udp2.zmcn.us vip2.zmcn.us sip2.zmcn.us sip.zmcn.us SRV-Records: _h323cs._tcp.vip2.zmcn.us _sip._tcp.vip2.zmcn.us _sips._tcp.vip2.zmcn.us _sip._udp.vip2.zmcn.us Hong Kong Region
  We will update the country-level domain and data-center…
  …An example of the change is as follows:
- zmcn.us >> cn.zoomcrc.com <b>Records to be replaced (A-Record and SRV-Record):</b> <b>zmcn.us:</b> _h323cs._tcp.zmcn.us _sip._tcp.zmcn.us _sips._tcp.zmcn.us _sip._udp.zmcn.us <b>New records (A-Record and SRV-Record):</b> <b>cn.zoomcrc.com:</b> _h323cs._tcp.cn.zoomcrc.com _sip._tcp.cn.zoomcrc.com _sips._tcp.cn.zoomcrc.com _sip._udp.cn.zoomcrc.com <b>Decommisioned Legacy Records</b> <b>Hosted Zone:</b> zmcn.us <b>A-Records:</b> udp.zmcn.us udp2.zmcn.us vip2.zmcn.us sip2.zmcn.us sip.zmcn.us <b>SRV-Records:</b> _h323cs._tcp.vip2.zmcn.us _sip._tcp.vip2.zmcn.us _sips._tcp.vip2.zmcn.us _sip._udp.vip2.zmcn.us <b>Hong Kong Region</b>
  We will update the country-level domain and data-center…
  …the change is as follows: zmhk.us >> hkg.zoomcrc.com
- <b>Records to be replaced (A-Record and SRV-Record):</b> <b>zmhk.us:</b> _h323cs._tcp.zmhk.us _sip._tcp.zmhk.us _sips._tcp.zmhk.us _sip._udp.zmhk.us <b>New records (A-Record and SRV-Record):</b> <b>hkg.zoomcrc.com:</b> _h323cs._tcp.hkg.zoomcrc.com _sip._tcp.hkg.zoomcrc.com _sips._tcp.hkg.zoomcrc.com _sip._udp.hkg.zoomcrc.com <b>Decommisioned Legacy Records</b> <b>Hosted Zone:</b> zmhk.us <b>A-Records:</b> vip2.zmhk.us udp2.zmhk.us sip2.zmhk.us udp.zmhk.us sip.zmhk.us <b>SRV-Records:</b> _sip._tcp.vip2.zmhk.us _sip._udp.vip2.zmhk.us _sips._tcp.vip2.zmhk.us _h323cs._tcp.vip2.zmhk.us <b>India Region</b>
+ Records to be replaced (A-Record and SRV-Record): zmhk.us: _h323cs._tcp.zmhk.us _sip._tcp.zmhk.us _sips._tcp.zmhk.us _sip._udp.zmhk.us New records (A-Record and SRV-Record): hkg.zoomcrc.com: _h323cs._tcp.hkg.zoomcrc.com _sip._tcp.hkg.zoomcrc.com _sips._tcp.hkg.zoomcrc.com _sip._udp.hkg.zoomcrc.com Decommisioned Legacy Records Hosted Zone: zmhk.us A-Records: vip2.zmhk.us udp2.zmhk.us sip2.zmhk.us udp.zmhk.us sip.zmhk.us SRV-Records: _sip._tcp.vip2.zmhk.us _sip._udp.vip2.zmhk.us _sips._tcp.vip2.zmhk.us _h323cs._tcp.vip2.zmhk.us India Region
  We will update the country-level domain and data-center…
  …>> in.zoomcrc.com hy.zmin.us >> hy2.zoomcrc.com mb.zmin.us >> mb2.zoomcrc.com
- <b>Records to be replaced (A-Record and SRV-Record):</b> <b>zmin.us:</b> _h323cs._tcp.zmin.us _sip._tcp.zmin.us _sips._tcp.zmin.us _sip._udp.zmin.us <b>hy.zmin.us:</b> _h323cs._tcp.hy.zmin.us _sip._tcp.hy.zmin.us _sips._tcp.hy.zmin.us _sip._udp.hy.zmin.us <b>mb.zmin.us:</b> _h323cs._tcp.mb.zmin.us _sip._tcp.mb.zmin.us _sips._tcp.mb.zmin.us _sip._udp.mb.zmin.us <b>New records (A-Record and SRV-Record):</b> <b>in.zoomcrc.com:</b> _h323cs._tcp.in.zoomcrc.com _sip._tcp.in.zoomcrc.com _sips._tcp.in.zoomcrc.com _sip._udp.in.zoomcrc.com <b>hy2.zoomcrc.com:</b> _h323cs._tcp.hy2.zoomcrc.com _sip._tcp.hy2.zoomcrc.com _sips._tcp.hy2.zoomcrc.com _sip._udp.hy2.zoomcrc.com <b>mb2.zoomcrc.com:</b> _h323cs._tcp.mb2.zoomcrc.com _sip._tcp.mb2.zoomcrc.com _sips._tcp.mb2.zoomcrc.com _sip._udp.mb2.zoomcrc.com <b>Decommisioned Legacy Records</b> <b>Hosted Zone:</b> zmin.us <b>A-Records:</b> vip2.zmin.us udp2.zmin.us udp.zmin.us sip2.zmin.us sip.zmin.us <b>SRV-Records:</b>
+ Records to be replaced (A-Record and SRV-Record): zmin.us: _h323cs._tcp.zmin.us _sip._tcp.zmin.us _sips._tcp.zmin.us _sip._udp.zmin.us hy.zmin.us: _h323cs._tcp.hy.zmin.us _sip._tcp.hy.zmin.us _sips._tcp.hy.zmin.us _sip._udp.hy.zmin.us mb.zmin.us: _h323cs._tcp.mb.zmin.us _sip._tcp.mb.zmin.us _sips._tcp.mb.zmin.us _sip._udp.mb.zmin.us New records (A-Record and SRV-Record): in.zoomcrc.com: _h323cs._tcp.in.zoomcrc.com _sip._tcp.in.zoomcrc.com _sips._tcp.in.zoomcrc.com _sip._udp.in.zoomcrc.com hy2.zoomcrc.com: _h323cs._tcp.hy2.zoomcrc.com _sip._tcp.hy2.zoomcrc.com _sips._tcp.hy2.zoomcrc.com _sip._udp.hy2.zoomcrc.com mb2.zoomcrc.com: _h323cs._tcp.mb2.zoomcrc.com _sip._tcp.mb2.zoomcrc.com _sips._tcp.mb2.zoomcrc.com _sip._udp.mb2.zoomcrc.com Decommisioned Legacy Records Hosted Zone: zmin.us A-Records: vip2.zmin.us udp2.zmin.us udp.zmin.us sip2.zmin.us sip.zmin.us SRV-Records:
  _sips._tcp.vip2.zmin.us _sip._udp.vip2.zmin.us _sip._tcp.vip2.zmin.us _h323cs._tcp.vip2.zmin.us…
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-21 16:43 UTC | [Incident silently edited: Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact)](https://rewindex.com/change/rd963960f29c980.md) | Wording only |
| 2026-10-23 08:43 UTC | [Incident updated: Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact)](https://rewindex.com/change/ra5f4e73d5cc5e7.md) | Normal progress |
| 2026-10-23 09:01 UTC | Incident silently edited: Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact) (this change) | Wording only |

Previous: [change](https://rewindex.com/change/ra5f4e73d5cc5e7.md) · All Zoom changes: [timeline](https://rewindex.com/company/zoom/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident silently edited: Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact) on Zoom’s status page, changed 2026-10-23 09:01 UTC (change 3 of 3).

- Canonical URL: https://rewindex.com/change/ra0ffd98af2e6f1
- Citation: Zoom, “Incident silently edited: Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact)” (2026-10-23 09:01 UTC). Archived by Rewindex: https://rewindex.com/change/ra0ffd98af2e6f1 (CC BY 4.0).
- Markdown link: `[Zoom: Incident silently edited: Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact) (2026-10-23)](https://rewindex.com/change/ra0ffd98af2e6f1)`


---
Canonical: https://rewindex.com/change/ra0ffd98af2e6f1 · Markdown: https://rewindex.com/change/ra0ffd98af2e6f1.md · JSON: https://rewindex.com/api/v1/changes/ra0ffd98af2e6f1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:58:53.669Z
