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CompaniesZoomIncidents

Zoom: Service Degradation Affecting Multiple Zoom Services.

MinorStatus: resolvededitedStarted Resolved (46 min)6 updatesstatus.zoom.us (opens in new tab)

Affected components: Zoom ChatZoom Chat - Zoom ChatZoom Contact CenterZoom CX - Global - Zoom Contact CenterZoomMateZoom MeetingsZoom Meetings - Zoom Meetings

Timeline of updates

  1. investigating

    We are currently investigating a service degradation affecting multiple Zoom Services.
    Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
    We appreciate your patience as we work to resolve this issue.

  2. identified

    We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services.
    We are actively working with our vendor partner to resolve this issue.
    We will share updates as soon as they become available.

  3. identified

    We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services.
    We are actively working with our vendor partner to resolve this issue.
    Zoom Phone services remain unaffected. We will provide an update as soon as more information becomes available.
    We appreciate your patience as we work to resolve this issue.

  4. identified

    Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

  5. monitoring

    The service degradation affecting multiple Zoom Services has been successfully resolved.
    Our team will continue to monitor the situation closely and keep you informed of any further developments.

  6. resolved

    This incident has been resolved and the affected service has been restored.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.zoom.us (opens in new tab).

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