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Zoom: Service Degradation Affecting Zoom Phone and Contact Center Audio in Europe Region

Impact: noneStatus: resolvedStarted Resolved (20 min)3 updatesSource: stspg.io (opens in new tab)

Affected components: Zoom PhoneZoom Phone - EMEA - Zoom PhoneZoom Contact CenterZoom CX - EMEA - Zoom Contact Center

Timeline of updates

  1. monitoring

    On September 03, between 10:15 UTC to 10:33 UTC, subset of users might have experienced Zoom Phone and Contact Center audio degradation in Europe. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. monitoring

    We are continuing to monitor for any further issues.

  3. resolved

    This incident has been resolved and the affected services have been restored.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Zoom profile · Recent Zoom incidents · Markdown · JSON