B BandwidthBandwidth Local Market Impairment - 136 - Syracuse, NY Critical02:50 Sep 4, 12:50 (34 h) resolved B BandwidthBandwidth Local Market Impairment - 656 - Denver, CO Critical06:44 Sep 4, 02:14 (20 h) resolved Strapi CloudBackups temporarily unavailable in the dashboard Critical12:16 13:42 (1.4 h) resolved CursorInvestigating service degradation Critical13:41 17:07 (3.4 h) resolved IntercomFin failures in Australia region Critical14:13 14:41 (29 min) resolved B BandwidthBandwidth Local Market Impairment - 330 - Evansville, IN Critical15:06 Sep 4, 12:28 (21 h) resolved JiraDisrupted JIRA availability in US East Critical15:57 17:02 (1.1 h) postmortem B BandwidthBandwidth Local Market Impairment - LATA 220 - Pleasantville, NJ Critical18:21 22:18 (4.0 h) resolved PerplexityIssue with usage based billing Critical20:30 21:10 (40 min) resolved O OpenAIChatGPT Work Mode High Error Rates Major00:04 00:10 (6 min) resolved C ChatGPTChatGPT Work Mode High Error Rates Major00:04 00:10 (6 min) resolved E2BElevated error rates and slower sandbox start times Major01:21 03:02 (1.7 h) resolved S SalesforceCc Storefront SAnd Or Business Manager Unavailable: B2 CCore Major06:43 12:36 (5.9 h) resolved Grafana CloudHigh Latency in prod-ap-south-1 Major09:32 12:49 (3.3 h) resolved ClaudeElevated errors for Claude Sonnet 5 Major12:37 12:56 (19 min) resolved AnthropicElevated errors for Claude Sonnet 5 Major12:37 12:56 (19 min) resolved ClaudeElevated errors for multiple models Major13:26 16:23 (3.0 h) resolved AnthropicElevated errors for multiple models Major13:26 16:23 (3.0 h) resolved Bunny.netVideo Playback and Encoding Failures on Bunny Stream Major13:47 15:38 (1.9 h) resolved S SalesforceService Disruption: B2 B2 CCommerce Major13:50 13:51 (1 min) resolved S SalesforceService Disruption: B2 CCore Major13:50 14:30 (40 min) resolved CursorElevated errors for Anthropic Models Major14:17 16:31 (2.3 h) resolved DiscordSome servers unavailable Major14:35 15:37 (1.0 h) resolved MongoDB AtlasImpaired Cluster operations in AWS me-central-1 and AWS me-south-1 Major16:44 not resolved monitoring S SegmentIssue with Engage UI Major18:30 22:41 (4.2 h) resolved D Devin (Cognition)Degradation in new Devin Sessions Major21:28 22:41 (1.2 h) resolved S SemgrepSMS Scans Degraded Major21:35 22:45 (1.2 h) resolved M MetronomeElevated Error Rates and Delays Major21:38 23:38 (2.0 h) resolved CursorDegraded performance for Grok Bot routine triggers Major23:42 Sep 4, 00:42 (1.0 h) resolved E2BElevated error rates and slower sandbox start times Minor00:02 00:18 (15 min) resolved S SalesforceFeature Perf Degradation: Core Service Minor00:50 16:15 (15 h) resolved S SalesforceFeature Perf Degradation: Core Service Minor00:50 17:50 (17 h) resolved S SalesforceFeature Perf Degradation: Core Service Minor00:50 12:44 (12 h) resolved S SalesforceFeature Perf Degradation: Core Service Minor00:50 11:22 (11 h) resolved T TwilioMMS Delivery Receipt Delays from a Subset of Twilio Long Codes to GCI United States Minor00:54 Sep 7, 21:59 (5 d) resolved T TwilioUnable to Login to Console Minor00:56 02:07 (1.2 h) resolved S SegmentSegment App UI Issue with Profile Traits with no recent activity Minor01:04 22:42 (22 h) resolved Better StackDelayed data processing in the Europe region Minor02:15 Sep 4, 06:19 (28 h) resolved BuildkiteScheduling delay for hosted agents Minor06:00 07:06 (1.1 h) resolved T TwilioSMS Delivery Delays from Twilio to Cellcom Israel Minor06:35 08:42 (2.1 h) resolved F FirecrawlAPI is degraded Minor07:12 07:28 (16 min) resolved B Bolt.newFeatures → Prompting Degraded Minor07:36 07:53 (17 min) resolved ContentfulStale entries on Content Delivery API Minor07:45 13:25 (5.7 h) resolved VonageUSA MMS - Delivery latency affecting MMS messages affecting multiple networks Minor08:21 Sep 8, 00:32 (5 d) resolved Bunny.netNetwork issues in Los Angeles Minor08:53 13:11 (4.3 h) resolved C CartesiaIntermittent websocket connection throttling Minor09:08 12:57 (3.8 h) resolved GreenhouseCandidates may be receiving errors when utilizing scheduling links with buffer links Minor09:20 11:50 (2.5 h) resolved OktaError 500 observed in OP1 Minor09:30 not resolved resolved B BandwidthOutbound Calling Incident - Germany Datacenter Minor09:53 11:55 (2.0 h) resolved D DialpadInvestigating degraded calling performance for some EU numbers and destinations Minor09:54 10:36 (42 min) resolved H HarnessPipelines are stuck in Prod1 Minor10:00 11:40 (1.7 h) postmortem T TwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Multiple Countries in Europe Minor10:01 13:53 (3.9 h) resolved P PitchIntermittent issues with third-party provider Unsplash Minor11:13 11:13 (0 min) resolved NotionPromotional offers may not apply correctly to subscriptions Minor11:32 23:46 (12 h) resolved Scaleway[DC5] Public switch reboot Minor13:08 Sep 7, 09:20 (4 d) resolved ChargebeeAPI Service Degradation Minor13:51 14:13 (22 min) resolved GitHub CopilotIncident with Grok Copilot AI Model Provider Minor14:17 17:11 (2.9 h) resolved GitHubIncident with Grok Copilot AI Model Provider Minor14:17 17:11 (2.9 h) resolved Trigger.devRuns list/logs degraded Minor14:56 Sep 4, 12:55 (22 h) resolved C ChatGPTElevated errors across ChatGPT and Codex Minor14:58 16:55 (1.9 h) resolved O OpenAIElevated errors across ChatGPT and Codex Minor14:58 16:55 (1.9 h) resolved CursorElevated errors for OpenAI Models Minor15:17 17:05 (1.8 h) resolved DatadogDelayed CICD Optimization, Code Coverage, Code Security, and DORA data Minor17:20 23:01 (5.7 h) resolved E EstuaryDelayed Data for Redshift Materializations Minor17:30 22:02 (4.5 h) resolved C Customer.ioInvestigating issues with the Agent Minor17:34 17:34 (0 min) resolved ChargebeeApplication Login Issues Minor17:36 18:40 (1.1 h) resolved CursorDegraded performance of Grok 4.6 Minor17:42 19:21 (1.6 h) resolved ChargebeeSignup Degradation Minor19:03 19:53 (50 min) resolved S SvixElevated error rate in US region Minor19:41 22:31 (2.8 h) resolved M MaterializeDegraded availability for Cloud customers in us-west-2 due to upstream AWS credential service disruption Minor21:12 21:43 (31 min) resolved T Temporal CloudElevated Errors in us-west-2 Region Minor21:12 Sep 4, 05:28 (8.3 h) resolved T TwilioIntermittent Delays and Failures in Message Delivery Minor21:36 Sep 4, 00:10 (2.6 h) resolved npmIntermittent Failures Impacting npm Publish Minor21:42 23:21 (1.6 h) resolved S SinchInterruption of Stats database Minor21:43 Sep 4, 14:33 (17 h) resolved A Amazon Web ServicesIncreased API Error Rates (us-west-2) Minor21:49 Sep 4, 00:07 (2.3 h) resolved AircallIncreased Platform Errors Minor21:59 22:38 (39 min) resolved Grafana CloudTempo and Mimir Read and Write Failures Minor22:13 Sep 4, 00:55 (2.7 h) resolved DropboxCustomer support via telephone may be unavailable for some users Minor22:13 Sep 4, 05:02 (6.8 h) resolved Sumo LogicProblem with Cloud SIEM Processing in North America 2 (US2) Minor22:19 Sep 4, 02:36 (4.3 h) resolved T TeleportTeleport us-west-2 increased error rates Minor22:24 23:53 (1.5 h) resolved C CartesiaIntermittent issues with voice cloning in APAC Minor22:34 Sep 4, 19:37 (21 h) resolved SurveyMonkeyPossible service degradation due to AWS outage Minor22:37 23:37 (1.0 h) resolved BufferDelayed analytics processing Minor22:38 23:39 (1.0 h) resolved ExpoDegraded performance on the NPM registry Minor22:45 Sep 4, 16:45 (18 h) resolved GreenhouseSecurity codes on job application CAPTCHA failures have temporarily been disabled Minor23:57 Sep 4, 14:01 (14 h) resolved MintlifyDNS resolution issue affecting some documentation sites No impact listed00:43 18:59 (18 h) resolved HootsuiteIssues with video publishing for Instagram and Threads No impact listed01:00 01:00 (0 min) resolved ZoomService degradation with In-Meeting summary for Indonesian language in the Singapore region No impact listed05:39 05:49 (10 min) resolved UpstashUpstash Console login issue No impact listed08:29 08:00 (-30 min) resolved ZoomService Degradation Affecting Zoom Phone and Contact Center Audio in Europe Region No impact listed11:15 11:35 (20 min) resolved C CrusoeNetworking issue affecting service connectivity No impact listed12:30 12:30 (0 min) resolved D dbt LabsNew user onboarding issue for trial sign-ups No impact listed13:24 13:25 (1 min) resolved ZoomService Degradation Affecting Zoom Phone and Contact Center Audio in US Region No impact listed13:42 14:00 (18 min) resolved Scaleway[BOOKMYNAME] – Global – .CO TLD Connectivity Issue No impact listed15:07 15:07 (0 min) resolved AppwriteDegraded npm Installation Performance No impact listed16:00 Sep 4, 12:32 (21 h) resolved NotionAutomation buttons have degraded experience No impact listed16:33 19:06 (2.5 h) resolved T TwilioRetroactive Incident: Twilio Personalized Support Phone Line Affected No impact listed18:20 18:20 (0 min) resolved T TwilioRegistration Notification Issues No impact listed18:54 19:21 (27 min) resolved DiscordSome Servers Unavailable No impact listed21:31 22:27 (56 min) resolved ZoomService Degradation Affecting Zoom SMS delays in North America. No impact listed22:11 22:19 (8 min) resolved W WizWe are investigating an issue affecting some Wiz services for tenants hosted in the AWS us-west-2 region, related to an ongoing AWS service disruption No impact listed22:31 23:50 (1.3 h) resolved ngrokNew accounts or newly created authtokens are not able to connect No impact listed23:34 Sep 4, 00:11 (36 min) resolved