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Intercom: Fin failures in Australia region

CriticalStatus: resolvedStarted Resolved (29 min)3 updateswww.finstatus.com (opens in new tab)

Affected components: 01J0JX1364FB23KDE3R4SDZK9801J0JZVX13K8WFP2XKC9AEDPZY01J0R8NT6YMG2CAKJ20H40RP6W01J0RKP63R5H2101GECKVJQ6E901J1FG08Y8T69TF1S9V0YFQEF601JYJVXR00ZP4TPEJTCVAJKZW301JYJVY1FWTSJ16RPSASY1Z7BK01JYJVYZ31HVW6H0YZVGNX1JKH01JYJVZ79GMBYEC5EDCPRZB06V01JYJVZHTRHZS6QX4XD6D5NM8201JYJW03J5CB544SR3G9J45FRX01JYJW0F66RK85D1B8KZEDAJT101JYJW0QJKZ2Z3ZA0N5ZBSTBYD01JYJW18JS1EQ6SBANV76GS5X301JYJW1JPBKGJQAK12DYCP22E001JYJW1T7RJ89KCTA64FHYBRV9

Timeline of updates

  1. investigating

    We're seeing issues with Fin in Australia. Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.

  2. monitoring

    We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.

  3. resolved

    This issue should now be resolved and all services are restored to normal functionality.

    Please don’t hesitate to reach out to team@fin.: mailto:team@fin.aiai if you have any further questions or if you’re still seeing any unexpected behaviour

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on www.finstatus.com (opens in new tab).

Cite this

Status incident (vendor impact label: critical) posted by Intercom, started 2026-09-03 14:13 UTC, resolved after 29 min, 3 update(s).

Title
Fin failures in Australia region
Vendor
Intercom
Date
URL
https://rewindex.com/company/intercom/incidents/01M1KTSPSFBJ50NX1M13608HHH

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