# Intercom: Fin failures in Australia region

> Intercom status incident “Fin failures in Australia region” on 2026-09-03: impact critical (vendor’s label), 29 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/intercom/incidents/01M1KTSPSFBJ50NX1M13608HHH
Last updated: 2026-09-03T14:41:32Z

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-09-03 14:13 UTC · Resolved: 2026-09-03 14:41 UTC · Duration: 29 min
- Updates: 3 · Affected components: 01J0JX1364FB23KDE3R4SDZK98, 01J0JZVX13K8WFP2XKC9AEDPZY, 01J0R8NT6YMG2CAKJ20H40RP6W, 01J0RKP63R5H2101GECKVJQ6E9, 01J1FG08Y8T69TF1S9V0YFQEF6, 01JYJVXR00ZP4TPEJTCVAJKZW3, 01JYJVY1FWTSJ16RPSASY1Z7BK, 01JYJVYZ31HVW6H0YZVGNX1JKH, 01JYJVZ79GMBYEC5EDCPRZB06V, 01JYJVZHTRHZS6QX4XD6D5NM82, 01JYJW03J5CB544SR3G9J45FRX, 01JYJW0F66RK85D1B8KZEDAJT1, 01JYJW0QJKZ2Z3ZA0N5ZBSTBYD, 01JYJW18JS1EQ6SBANV76GS5X3, 01JYJW1JPBKGJQAK12DYCP22E0, 01JYJW1T7RJ89KCTA64FHYBRV9
- [Vendor status page: https://www.finstatus.com/incidents/01M1KTSPSFBJ50NX1M13608HHH](https://www.finstatus.com/incidents/01M1KTSPSFBJ50NX1M13608HHH)
- [Company: Intercom](https://rewindex.com/company/intercom.md)

## Timeline of updates

- **investigating** 2026-09-03 14:29 UTC: We're seeing issues with Fin in Australia. Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.
- **monitoring** 2026-09-03 14:38 UTC: We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
- **resolved** 2026-09-03 14:41 UTC: This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to team@fin.: mailto:team@fin.aiai if you have any further questions or if you’re still seeing any unexpected behaviour

## Rewindex changes for this incident

- 2026-09-03 14:13 UTC: [Critical incident: Fin failures in Australia region](https://rewindex.com/change/ifc66f24ac97a30.md)

## Cite this

Status incident (vendor impact label: critical) posted by Intercom, started 2026-09-03 14:13 UTC, resolved after 29 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/intercom/incidents/01M1KTSPSFBJ50NX1M13608HHH
- Citation: Intercom, “Fin failures in Australia region” (2026-09-03 14:13 UTC). Archived by Rewindex: https://rewindex.com/company/intercom/incidents/01M1KTSPSFBJ50NX1M13608HHH (CC BY 4.0).
- Markdown link: `[Intercom: Fin failures in Australia region (2026-09-03)](https://rewindex.com/company/intercom/incidents/01M1KTSPSFBJ50NX1M13608HHH)`


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Canonical: https://rewindex.com/company/intercom/incidents/01M1KTSPSFBJ50NX1M13608HHH · Markdown: https://rewindex.com/company/intercom/incidents/01M1KTSPSFBJ50NX1M13608HHH.md · JSON: https://rewindex.com/api/v1/companies/intercom/incidents/01M1KTSPSFBJ50NX1M13608HHH · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:27:32.908Z