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CompaniesDialpadIncidents

Dialpad: Investigating degraded calling performance for some EU numbers and destinations

MinorStatus: resolvedStarted Resolved (42 min)6 updatesstspg.io (opens in new tab)

Affected components: Carrier Networks: Local NumbersTelephony Infrastructure: Outbound CallsTelephony Infrastructure: Inbound CallsApplication

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. identified

    The issue has been identified with a telephony carrier. Outbound calling has been routed around the problematic carrier, but inbound calls could still be impacted.

  5. monitoring

    A fix has been implemented and we are monitoring the results.

  6. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Dialpad, started 2026-09-03 09:54 UTC, resolved after 42 min, 6 update(s).

Title
Investigating degraded calling performance for some EU numbers and destinations
Vendor
Dialpad
Date
URL
https://rewindex.com/company/dialpad/incidents/w4bwxydgz392

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