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Salesforce: Feature Perf Degradation: Core Service

MinorStatus: resolvedStarted Resolved (11 h)1 updatestatus.salesforce.com (opens in new tab)

Affected components: Core Service1 instance

Timeline of updates

  1. update

    We investigated an issue affecting a subset of Industries Cloud customers using OmniStudio in production and sandbox environments. Affected customers couldn’t load or save changes in OmniScripts and FlexCards components. Data Mappers and Integration Procedures weren't affected. We identified a recent deployment as the trigger, and we rolled back this change which resolved the issue. Customers previously received messaging regarding this incident here: https://status.salesforce.com/incidents/20004397 (opens in new tab).

    We apologize for how this incident may have affected you and your business. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-09-03 00:50 UTC, resolved after 11 h, 1 update(s).

Title
Feature Perf Degradation: Core Service
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20004398

Salesforce profileRecent Salesforce incidentsAll outages on September 3, 2026Salesforce in September 2026MarkdownJSON