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CompaniesCustomer.ioIncidents

Customer.io: Investigating issues with the Agent

MinorStatus: resolvedStarted Resolved (0 min)3 updatesstatus.customerio.com (opens in new tab)

Timeline of updates

  1. identified

    Our team has found an issue causing degraded experiences for interactions with the Agent within customer.io. We are working on a fix now.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.customerio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Customer.io, started 2026-09-03 17:34 UTC, resolved after 0 min, 3 update(s).

Title
Investigating issues with the Agent
Vendor
Customer.io
Date
URL
https://rewindex.com/company/customer-io/incidents/f33fk5l95vqk

Customer.io profileRecent Customer.io incidentsAll outages on September 3, 2026Customer.io in September 2026MarkdownJSON